Senior Consultant
Wolters Kluwer
Product Delivery Director, Customer Solutions
skillventory - A Leading Talent Research Firm
full-time
Posted on:
Origin: • 🇺🇸 United States
Visit company websiteJob Level
Lead
About the role
- Work with the Group Squad Leader and Retirement & Planning teams to bridge business strategy to product delivery
- Lead end-to-end business analysis accounting for plan participant, plan sponsor and operational requirements for new product offerings
- Execute on Financial Wellness initiatives around personalized messaging and insights, digital financial planning and channel strategy
- Perform comprehensive analysis to understand requirements and assess end-to-end impacts across all functions
- Ensure delivery teams have the right inputs to deliver high-quality solutions and ensure successful delivery of priorities
- Support the definition and prioritization of future initiatives and the product vision and roadmap
- Work collaboratively across internal and external stakeholders including business, IT, Legal, Compliance, and Risk
- Establish and lead requirements gathering meetings, design sessions and planning sessions for large initiatives
- Participate in technical discussions and work through solution options with technology partners
- Support Agile Scrum delivery and cross-team coordination
Requirements
- Exceptional product development skills including market / customer research, requirements and data analysis, use case development, product and process documentation
- Ability to understand business strategy and collaborate with product leads to define the product vision and roadmap
- Experience informing solutions using business architecture tools and techniques such as Business Capability Mapping, Journey Mapping, and Value Stream Mapping
- Excellent critical thinking, analytical and problem-solving skills
- Adept at storytelling and creating presentations to all levels on complex topics
- Strong understanding of financial wellness offerings, digital product development, and workplace business (preferred)
- Ability to participate in technical discussions and work through solution options with technology partners
- Establish and lead requirements gathering meetings, design sessions and planning sessions for large initiatives
- Skilled at building effective relationships and influencing key partners in business, IT and Legal, Compliance, and Risk
- Skilled at facilitating diverse groups of people to move towards solutions while influencing key decision makers
- Proven time management and organizational skills; able to balance multiple competing priorities
- 10+ years business architecture / business analysis / product management experience, ideally in an Agile Scrum environment
- Bachelor’s degree or equivalent experience required; MBA preferred
- Fidelity is not providing immigration sponsorship for this position
