Environmental Compliance Intern
NiSource
Risk Operations Manager
skillventory - A Leading Talent Research Firm
full-time
Posted on:
Origin: • 🇺🇸 United States • Kentucky
Visit company websiteJob Level
Mid-LevelSenior
About the role
- Serve as protectors of the firm, providing oversight over one of the Enterprise’s tier 1 vendors (Broadridge)
- Provide oversight of printing and mailing of financial communications (checks, statements, tax forms and trade confirmations) by Broadridge Financial Services, ensuring they meet regulatory and contractual requirements
- Review and collect data to facilitate and provide analysis to assess dynamic risk and conditions
- Facilitate interactions between Broadridge and Fidelity’s internal business partners in support of research, risk mitigation, change requests and project implementation
- Ensure Fidelity’s best interests are represented when coordinating between vendor, business partners, and technology teams
- Engage at any time with Broadridge, business partners, and technology teams, particularly during contingency and mitigation situations
Requirements
- Extensive Fidelity knowledge
- 3-5 years of client service, vendor management or operations support experience
- Experience influencing outcomes based upon ability to assess risk, build rapport, and engage with stakeholders
- Ability to deal with complex and sometimes difficult situations while remaining steadfast in position
- A passion for operational excellence
- Experience and preference for working closely and transparently within a team
- Critical thinking and ability to challenge current practices and recommend improvements to mitigate risks
- Ability to communicate complex concepts or situations in a clear and concise manner
- Organized and able to manage multiple projects or activities simultaneously and deliver results in an ever-changing environment
- Ability to shift attention and pace
- Foster a positive outlook, value diverse perspectives, demonstrate intellectual curiosity, initiative, and passion for learning new skills and capabilities
- Proficiency in Microsoft applications (Excel, Access, Word, Power Point)
- Note: Fidelity’s business may restrict hiring/association with individuals with certain Criminal Histories due to regulatory requirements
