Vice President, Treasury
Zendesk
VP Health Care Implementations
skillventory - A Leading Talent Research Firm
full-time
Posted on:
Location Type: Hybrid
Location: Merrimack • New Hampshire, Rhode Island, Texas • 🇺🇸 United States
Visit company websiteJob Level
Lead
About the role
- Lead a high-impact team responsible for crafting and delivering implementation project strategy across Fidelity’s healthcare offerings.
- Serve as the voice of the client, ensuring their needs are prioritized across all program delivery efforts.
- Manage and mentor a team of Program Managers, fostering collaboration and accountability to deliver seamless, integrated solutions.
- Lead all aspects of the deployment of complex business initiatives, managing risks, resources, and client expectations to ensure high-quality outcomes.
- Engage with internal team members to streamline communications and enhance process efficiency.
- Lead integrated program delivery across multiple domains, including product launches, plan implementations, annual enrollment campaigns, and voluntary benefits onboarding.
- Collaborate with fidelity health product leaders to develop and implement strategies that boost year-over-year growth, profitability, and operational efficiency.
- Ensure all programs align with legal, risk, and contractual obligations.
- Build associates capabilities through coaching, career development, and succession planning.
- Establish relationships with internal and external feeder organizations to maintain a robust talent pipeline.
Requirements
- Bachelor’s degree required, MBA or advanced degree preferred
- 10+ years in program management
- 15+ years leading multi-disciplinary teams
- Background in benefits administration or outsourcing
- Proven ability to manage complex client portfolios
- Executive-level communication and influence
- Strong leadership and coaching capabilities
- Consultative sales acumen
- Expert in presentation and stakeholder engagement
Benefits
- Health insurance
- 401(k) matching
- Professional development opportunities
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
program managementbenefits administrationoutsourcingclient portfolio managementpresentation skillsstakeholder engagement
Soft skills
leadershipcoachingcommunicationinfluencecollaborationaccountabilityconsultative sales acumen
Certifications
Bachelor's degreeMBAadvanced degree
