Skift

Manager

• Oversee the full membership lifecycle: application review, approval, onboarding, engagement, retention, and renewals.
• Track and analyze membership data and budgets to identify trends and measure progress toward goals.
• Lead recruitment campaigns, including outreach to former members and follow-ups from events and referrals.
• Manage the Member Ambassador Program and member meetups, including city selection, logistics, venues, signage, and collateral.
• Write monthly member letters and corporate partner updates.
• Oversee Advisory Board communications, annual contracts, and backend operations.
• Partner with Events, Marketing, Sales, and Brand teams to ensure alignment and impact.
• Cultivate strong relationships with members, partners, and advisory boards while providing insights and data to guide strategy and decision-making.

Membership & Engagement Manager