SketchDeck

Client Services Representative

• Own your pipeline end-to-end—from prospecting through close and expansion
• Build pipeline through outbound efforts; you generate your own opportunities
• Identify and engage key decision-makers across marketing, brand, and creative teams
• Lead discovery and pitch conversations to win the work
• Advance opportunities with clarity, urgency, and strong follow-through
• Grow accounts by identifying opportunities across teams, regions, and workstreams
• Expand engagements into more integrated, long-term partnerships
• Maintain disciplined CRM hygiene and provide accurate weekly forecasts
• Partner with Markacy, Futureman, and 24 Seven to co-sell and expand opportunities
• Lead consultative conversations that connect business challenges to creative solutions
• Guide clients through the full creative process—from brief and positioning through execution and delivery
• Build and deliver proposals and pitch narratives with Creative Directors and Strategists
• Position SketchDeck as a strategic creative partner, not just a delivery team
• Clearly articulate how creative work—branding, campaigns, digital experiences, and content—drives measurable impact
• Partner with Creative Directors, Strategists, Project Directors, and Operations to scope work accurately from the start
• Hand off cleanly to delivery with clear briefs and aligned expectations
• Bring market and client insights back to inform offering development
• Align with Operations early on resourcing and timelines to keep ambition feasible

Senior Manager, Client Services – Business Development