Customer Account Manager – Sizewell C
Sizewell C
full-time
Posted on:
Location Type: Office
Location: Sizewell • United Kingdom
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About the role
- Serve as the key point of contact for all customer account management matters
- Proactive in understanding customer needs and sales opportunities
- Support the timely and successful delivery of our products and services.
- Identify areas for growth, innovation and implement appropriate strategies
- Ensure good communication, internally and externally of customer expectations and our ability to achieve their expectations
- Make commercial win-win decisions
- Provide accurate and timely information as needed
- Ensure swift resolution of customer complaints
- Work to agreed deadlines
Requirements
- Must be dynamic and driven.
- Excellent customer service skills and a confident, friendly and polite manner.
- Highly organised with the ability to calmly multi-task / juggle multiple account management projects at a time.
- Strong written and verbal communication skills with an excellent telephone manner.
- A team player who possesses a positive 'can do' attitude.
- Self-motivated, able to work on your own and prioritise your workload.
- Experience in a similar role would be preferred.
Benefits
- Competitive salary and benefits package
- A key role in one of the UK's most significant infrastructure projects.
- The opportunity to deploy and shape innovative PPE systems proven at Hinkley Point C.
- The backing and expertise of two industry-leading partners: Mathias and Sons Ltd and Portable Space Ltd.
- A culture that values safety, integrity and collaboration.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Soft Skills
customer service skillscommunication skillsorganisational skillsmulti-taskingteam playerpositive attitudeself-motivatedprioritisation