Operations Associate, Resource Management – EMEA Timezone
Sitetracker
full-time
Posted on:
Location Type: Hybrid
Location: Bangalore • India
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About the role
- Play a key role in making services business run smoothly
- Help ensure projects are set up correctly and resources are planned effectively
- Work closely with Delivery Managers, Project Managers, and the Operations Team
- Improve and streamline processes for delivery teams
- Manage project execution success, resource planning, skills tracking, and billing workflows
- Serve as a proactive and trusted operational partner
Requirements
- Experience with Salesforce, CPQ, and Certinia (FinancialForce)
- Strong organizational skills
- Ability to manage multiple tasks at once
- Excellent communication skills to work across teams
- Analytical mindset with a focus on accuracy and process improvement
- Comfort with Google Sheets and Microsoft Excel
- Basic knowledge of time-tracking and expense reconciliation
Benefits
- Professional development opportunities
- Flexible work arrangements
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
SalesforceCPQCertiniaFinancialForcetime-trackingexpense reconciliationresource planningskills trackingbilling workflowsprocess improvement
Soft Skills
organizational skillsability to manage multiple taskscommunication skillsanalytical mindsetfocus on accuracy