Customer Account Executive
Ironclad
Inside Sales Representative
Siteimprove
full-time
Posted on:
Location: 🇬🇧 United Kingdom
Visit company websiteSalary
💰 £46,848 - £56,443 per year
Job Level
JuniorMid-Level
About the role
- Drive expansion revenue from existing customers through proactive, outbound engagement
- Own a monthly ARR quota focused on smaller cross-sell and upsell opportunities
- Conduct discovery, value positioning, and demo coordination, leading to a successful close
- Partner with Customer Success Managers to identify signals for upsell and areas of unmet need
- Promote adoption of Siteimprove tools and new product features (e.g., Code Checker, Design Tool Integrations)
- Collaborate with Marketing on outbound campaigns and messaging strategies
- Maintain accurate pipeline data and opportunity tracking in Salesforce
- Contribute to team learning, best practices, and our shared culture of continuous growth
Requirements
- 2+ years in SaaS, ideally in a BDR, SDR, CSE, or junior inside sales capacity
- Comfortable leading customer conversations and navigating objections
- Strong collaboration skills—especially with cross-functional teams
- Experience using Salesforce and sales engagement tools
- Interest in digital marketing, accessibility, or website optimisation is a plus
- Excellent communication and organisational skills
- Coachable, curious, and eager to grow into a full-cycle sales role
- Developing understanding of the full sales cycle, especially discovery and qualification
