SIS International Research & Strategy Consulting

Director, Shopper Research

SIS International Research & Strategy Consulting

full-time

Posted on:

Location Type: Hybrid

Location: Toronto • Canada

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Salary

💰 CA$100,000 - CA$115,000 per year

Job Level

Lead

About the role

  • Step into a role where you drive client success.
  • Working alongside the Vice President, you’ll manage multiple accounts, ensuring projects are delivered smoothly and client goals are met.
  • Transforming Data into Narratives: Convert complex information into captivating stories with precision in report writing and presentations.
  • Providing Clarity: Apply advanced analytics to distil complex data into straightforward, actionable insights that solve business challenges.
  • Connect with Stakeholders: Develop well-crafted reports and presentations that resonate with both strategic planners and operational managers.
  • On-Site Field Management: Be present on-site with clients (primarily across the US and Canada) to ensure field operations align seamlessly with client expectations and needs.
  • Resolving Issues: Address client concerns with practical solutions that ensure satisfaction and loyalty.
  • Mentoring & Training: Inspire and support team members to achieve their goals while fostering a collaborative work culture.

Requirements

  • Substantial experience in the MR industry, with a mix of client-side and supplier-side experience highly appreciated.
  • Proven leadership skills that inspire and effectively guide teams in high-pressure situations.
  • Expertise in advanced analytics and experience in transforming data into actionable business solutions.
  • The ability to deliver precise strategies and insights, even under tight schedules.
  • Experience running and delivering quantitative research studies, both online and central location testing.
  • Exceptional communication skills for building strong relationships with senior-level clients.
  • Experience in Shopper Research is desirable, particularly in areas like packaging testing, optimizing store layouts, and understanding customer pathways.
  • A proactive mindset with a passion for balancing various projects efficiently and meeting fast turnaround requirements.
Benefits
  • Bonus scheme
  • Flexible working practices
  • Health package
  • Team & Company Socials
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
advanced analyticsreport writingpresentationsquantitative researchdata transformationbusiness solutionsShopper Researchpackaging testingstore layout optimizationcustomer pathways
Soft Skills
client successleadershipcommunicationproblem-solvingmentoringcollaborationtime managementrelationship buildingteam inspirationproject balancing