Associate Director – Agencies/Clariti
SIS International Research & Strategy Consulting
contract
Posted on:
Location Type: Hybrid
Location: London • 🇬🇧 United Kingdom
Visit company websiteSalary
💰 £44,000 - £55,000 per year
Job Level
Senior
About the role
- Oversee small to medium-sized client relationships and lead the day-to-day management of large projects, specifically online quantitative fieldwork
- Take full ownership of complex projects, with accountability for end-to-end delivery of high-quality research data collection
- Champion a client-first approach, ensuring Savanta consistently delivers outstanding service and operational efficiency
- Drive team improvements by developing new propositions, engaging in marketing activities, and nurturing a positive team culture
- Play a key role in shaping the future of our Client Service Team and supporting business growth (including Key Account Management and New Business Development)
- Aid the onboarding of new clients with Clariti ways of working proactively working with the Commercial team to ensure service levels are met
- Support team members in the successful delivery of projects and smooth running of client accounts
- Having a consultative approach with clients and internal research teams during project setup, providing guidance
- Managing and developing staff members
- Working with the internal programming team in utilising bespoke technology
- Monitoring project timelines, budgets and costs, and able to raise alerts if there are issues with costs / timings
Requirements
- Strong knowledge of quantitative research methodologies within an agency setting
- Significant experience in project managing online quantitative market research
- Proven track record of growing client accounts
- Experience in managing and developing staff members
- Experience of industry wide platforms and has been actively involved in development and improvement of the systems
Benefits
- Bonus scheme
- Unlimited annual leave
- Hybrid working
- Ongoing Training & Development
- Flexible working practices
- Health & wellbeing package
- Financial health package
- Team & Company Socials
- Committees for Health & Well Being, Charities & Volunteering and DE&I
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
quantitative research methodologiesproject managementdata collectionclient account managementbudget monitoringcost managementstaff development
Soft skills
client-first approachteam leadershipconsultative approachoperational efficiencyteam culture development