
Client Director, US Theatre
SINE Digital
full-time
Posted on:
Location Type: Hybrid
Location: New York City • New York • United States
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Salary
💰 $125,000 - $150,000 per year
Job Level
About the role
- Own and shape integrated marketing strategy across a portfolio of Broadway, Off-Broadway, and touring productions
- Act as senior strategic advisor to producers, general managers, and theatre partners
- Ensure media, SEO, AI Discovery, CRM, Data & Insights, and creative strategies align with client business goals and revenue objectives
- Empower Account Directors/Managers to lead day-to-day client management while maintaining executive oversight and accountability.
- Own revenue targets and margin performance across your client portfolio
- Forecast revenue, manage scope, and ensure profitable account growth
- Oversee resource allocation in partnership with department leads to align staffing with portfolio needs
- Identify upsell and cross-sell opportunities that strengthen long-term partnerships.
- Leverage existing Broadway and theatre relationships to generate new opportunities
- Identify prospective partnerships and collaborate with the new business team to pitch and close new clients
- Represent SINE Digital at industry events, opening nights, and theatre partner engagements
- Expand SINE’s penetration within the theatre market through strategic relationship building.
- Manage and mentor direct reports within Client Services
- Elevate the strategic capabilities of the team while fostering accountability and ownership
- Continuously evaluate and improve workflow, communication, and process efficiency
- Influence hiring decisions and support the development of a high-performing client services team.
- Collaborate closely with Media, CRM, Data & Insights, and SEO teams to ensure integrated execution
- Advocate for client needs while balancing internal priorities and performance standards
- Serve as a leadership voice in shaping department-wide best practices and strategic direction.
Requirements
- 10+ years of experience, preferably within the theatre industry
- Prior agency experience is strongly preferred
- Deep understanding of Broadway, Off-Broadway, and touring production marketing dynamics
- Existing senior-level relationships within the theatre ecosystem
- Proven track record of owning revenue targets and driving portfolio profitability
- Confident in leading executive-level conversations and navigating complex stakeholder environments
- Strong operational mindset with the ability to improve processes while maintaining creative agility
- Collaborative leader who empowers teams while maintaining high standards of accountability
- Deep experience unpacking digital strategies/activations across Meta (Facebook/Instagram), TikTok, Google Ads, DV360, paid social, programmatic.
- Familiarity with ticketing platforms (AudienceView, Telecharge, Nliven, etc.), live event promotion, and analytics (Google Analytics, etc.)
- Decisive and composed under pressure, able to balance short-term demands with long-term vision.
Benefits
- A competitive salary between $125,000 - $150,000, commensurate with experience
- 24 days PTO per calendar year, which will increase with length of service at one additional day per year, capped at 3 days, (plus extra time off over the Christmas/holiday period)
- Access to 401(k) Retirement Plan
- Access to Company subsidized healthcare and dental care
- Working from home equipment allowance
- An abundance of free tickets to live events
- Structured personal development, a customized training program and opportunities to attend industry conferences.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
integrated marketing strategyrevenue forecastingportfolio profitabilitydigital strategiesSEOCRMdata analysisprocess improvementstakeholder managementclient management
Soft Skills
leadershipcollaborationaccountabilitystrategic thinkingcommunicationmentoringdecision-makingcreative agilityrelationship buildingoperational mindset