SIMPRESS

Billing Specialist

• Perform analysis and improvement of billing processes
• Liaise with IT for the development and implementation of automations
• Maintain regular contact with internal and external clients
• Lead meetings with managers and directors to align processes and projects
• Participate in continuous improvement initiatives related to the billing cycle

Senior Billing Analyst

Collections

• Support the credit and collections process in line with the company's expectations.
• Identify payments recorded in the integrated system to post payments and clear receivables.
• Send invoices and payment slips (boletos) to prompt customer payment.
• Send specific documents required by contract.
• Handle high-volume customer inquiries by phone and email to verify collection status.

Junior Credit and Collections Analyst

• Perform bank reconciliation and post receipt of payments;
• Identify and resolve discrepancies between bank statements, the system, and accounts receivable;
• Support the collections team in regularizing payments;
• Monitor bank return files and financial integrations;
• Ensure compliance with established processes and deadlines;
• Handle communications via email and telephone.

Senior Billing Analyst

Junior Credit and Collections Analyst

Junior Collections Analyst