Simpplr

Account Manager

• Strategically manage and grow a portfolio of customer accounts
• Deeply understand customer business goals and success criteria
• Develop a comprehensive understanding of the competitive landscape
• Lead impactful business reviews and regular check-ins
• Cultivate and maintain strong, trust-based relationships
• Proactively identify and close upsell and cross-sell opportunities
• Drive and negotiate renewals and ensure smooth execution
• Collaborate closely with Customer Success and Professional Services teams
• Act as a customer advocate coordinating with Support and Product teams
• Maintain accurate and up-to-date account and opportunity records