
Senior Customer Support Consultant
SimCorp
full-time
Posted on:
Location Type: Hybrid
Location: Toronto • Canada
Visit company websiteExplore more
Salary
💰 CA$66,458 - CA$91,380 per year
Job Level
About the role
- Respond to optimization, risk analysis, attribution, and risk modeling questions from clients
- Provide structured and custom training for new and existing clients
- Assist clients in translating their portfolio construction strategies into Axioma products
- Provide helpful insights into Axioma’s innovative methods
- Assist Sales Team members in creating proof-of-concept analysis via portfolio analysis and product demonstrations
- Provide specialized guidance during evaluations of SimCorp's software products
- Support the Sales and Product Specialists teams during client trials
- Collaborate with senior Global Support staff and other SimCorp resources in responding to advanced client inquiries
Requirements
- Master's in Finance, Quantitative Finance, Financial Engineering, Economics, or 1-2 years relevant work experience with a related undergraduate degree
- Knowledge with or experience with multi asset class securities (equity, fixed income, FX, and derivatives)
- Solid educational foundation in math and statistics
- Familiar with linear and non-linear methods of interpretation in market theory and quantitative disciplines of risk analytics / portfolio construction
- Proficient computer skills and experience with coding languages (R, Python preferred, Java)
- Skilled at problem-solving and quickly identifying problem resolution for clients
- Commitment to assisting and teaching clients how to benefit from SimCorp products.
Benefits
- flexible working hours
- hybrid workplace model
- health and dental care
- time off
- Group RRSP/TFSA
- annual discretionary bonus
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
RPythonJavarisk analysisattributionrisk modelingportfolio constructionmulti asset class securitiesmathstatistics
Soft skills
problem-solvingclient assistancetrainingcollaborationcommunication
Certifications
Master's in FinanceMaster's in Quantitative FinanceMaster's in Financial EngineeringMaster's in Economics