SimCorp

Senior Customer Support Consultant

SimCorp

full-time

Posted on:

Location Type: Hybrid

Location: TorontoCanada

Visit company website

Explore more

AI Apply
Apply

Salary

💰 CA$66,458 - CA$91,380 per year

Job Level

Tech Stack

About the role

  • Respond to optimization, risk analysis, attribution, and risk modeling questions from clients
  • Provide structured and custom training for new and existing clients
  • Assist clients in translating their portfolio construction strategies into Axioma products
  • Provide helpful insights into Axioma’s innovative methods
  • Assist Sales Team members in creating proof-of-concept analysis via portfolio analysis and product demonstrations
  • Provide specialized guidance during evaluations of SimCorp's software products
  • Support the Sales and Product Specialists teams during client trials
  • Collaborate with senior Global Support staff and other SimCorp resources in responding to advanced client inquiries

Requirements

  • Master's in Finance, Quantitative Finance, Financial Engineering, Economics, or 1-2 years relevant work experience with a related undergraduate degree
  • Knowledge with or experience with multi asset class securities (equity, fixed income, FX, and derivatives)
  • Solid educational foundation in math and statistics
  • Familiar with linear and non-linear methods of interpretation in market theory and quantitative disciplines of risk analytics / portfolio construction
  • Proficient computer skills and experience with coding languages (R, Python preferred, Java)
  • Skilled at problem-solving and quickly identifying problem resolution for clients
  • Commitment to assisting and teaching clients how to benefit from SimCorp products.
Benefits
  • flexible working hours
  • hybrid workplace model
  • health and dental care
  • time off
  • Group RRSP/TFSA
  • annual discretionary bonus

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
RPythonJavarisk analysisattributionrisk modelingportfolio constructionmulti asset class securitiesmathstatistics
Soft skills
problem-solvingclient assistancetrainingcollaborationcommunication
Certifications
Master's in FinanceMaster's in Quantitative FinanceMaster's in Financial EngineeringMaster's in Economics