Simbian

Implementation Specialist

• Function as a technical expert across the customer lifecycle
• Post-sales implementation and integrations (80%)
• Selective involvement in pre-sales activities (20%)
• Ensure seamless deployment, integration with OEM security tools
• Successful adoption of Simbian’s AI SOC platform across enterprise and MSSP environments
• Act as the primary technical point of contact post-sales
• Troubleshoot complex technical issues related to integrations, deployments, and workflows
• Collaborate with internal teams and OEM partners to ensure smooth implementations and issue resolution
• Drive product adoption and value realization post deployment
• Partner with sales team to provide technical expertise during the sales cycle

Technical Implementation Engineer

Business Development Rep

• Coaching & Mentorship: Provide daily hands-on coaching, conduct 1:1s, and run team meetings to develop your BDRs' skills in prospecting, messaging complex security concepts, handling technical objections, and lead qualification.
• Performance Management: Monitor and report on key performance indicators (KPIs) for the team, including activity metrics, conversion rates (e.g., MQL to SQL), and quota attainment.
• Strategy & Process: Help refine and execute the team's outbound prospecting strategy. Identify and implement process improvements to increase efficiency and effectiveness in targeting security leaders.
• Hiring & Onboarding: Partner with sales leadership to recruit, interview, and onboard new BDRs.
• Motivation: Foster a positive, high-energy, and collaborative team culture that celebrates wins and learns from failures.
• Collaboration: Act as the key liaison between the BDR team and their Account Executive (AE) partners, ensuring seamless lead handoffs and strong alignment on territory and account strategy.
• Quota Attainment: Consistently meet or exceed your own individual monthly/quarterly quota for qualified sales opportunities.
• Prospecting: Lead by example by identifying and targeting strategic accounts, running multi channel outbound campaigns (call, email, social) to security practitioners, and booking high quality meetings.
• Mastery: Serve as the subject matter expert for the team on prospecting techniques, our AI security value proposition, and our sales engagement tools (e.g., Salesforce, Outreach/SalesLoft, LinkedIn Sales Navigator).
• Testing: Pilot new outreach strategies, messaging, and tools before rolling them out to the team.

Technical Implementation Engineer

Lead BDR/Lead SDR