
Charter Trip Manager
Silver Air Private Jets
full-time
Posted on:
Location Type: Remote
Location: California • United States
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Salary
💰 $65,000 - $70,000 per year
About the role
- Source domestic and international lift via Avinode and established operator networks
- Negotiate pricing, ferry positioning, fuel surcharges, overnight costs, and terms
- Apply margin discipline to every trip
- Escalate or walk away from deals that fall outside commercial or safety standards
- Support PJAs with ranked, vetted options that are financially and operationally sound
- Evaluate aircraft category suitability and reposition economics
- Handle complex itineraries (multi-leg, international, peak demand, recovery sourcing)
- Review aircraft schedule for same-day and next-day departures
- Run weather checks for all legs
- Confirm aircraft and crew positioning
- Verify passenger manifests and final itineraries in JetInsight
- Set reminders to call FBOs ~1 hour before departure to confirm aircraft and crew on site
- Notify PJAs when trips are fully confirmed and operationally clean
- Rerun forecasts for next-day departures
- Confirm final itineraries match across systems
- Reconfirm operator readiness
- Address any emerging weather or duty-limit concerns
- Evaluate weather diversions
- Coordinate AOG recovery options
- Source backup lift when required
- Work cross-functionally with Sales, Safety, and Ops to resolve issues
- Maintain a specific communication standard
Requirements
- 3-5 years in charter brokerage, aviation sales, dispatch, trip coordination, or high-pressure inside sales where you've negotiated with vendors and managed tight deadlines
- Proven track record negotiating with charter operators-you've pushed for better rates, walked away from bad deals, and built relationships that last
- Hands-on experience with Avinode and trip management platforms like Jet Insight, FOS, or similar (required)
- Working knowledge of CRM systems (HubSpot preferred) and comfort learning new tech quickly
- You understand margin dynamics and trip economics, you can smell a bad deal from three emails away
- You know when to push for another $2K off and when the juice isn't worth the squeeze
- You're comfortable making high-stakes decisions quickly, even when you don't have perfect information
- You understand how crew duty limits, weather, repositioning, fuel stops, and international considerations affect trip feasibility and cost
- You can assess whether an operator's quote makes operational sense or if they're gaming the numbers
- You know the difference between a Challenger 300 and a Citation X, and why it matters for a 4-passenger LAX-Aspen trip
- You thrive in organized chaos - juggling 15+ active requests, rapid pivots, and constant operator communication energizes you rather than drains you
- You communicate directly and succinctly: PJAs get clear options, operators get clear expectations, leadership gets clear escalations
- You have thick skin and don't take negotiation pushback personally-you're here to get the best deal, not to be everyone's best friend
- You see yourself as part of a revenue engine, not a cost center-your work directly impacts profitability and client experience
Benefits
- Base Salary: $65,000-$70,000 (based on experience)
- Health Benefits: Medical, dental, vision
- Retirement: 401(k) with 5% company match
- PTO: Unlimited PTO + 10 paid holidays
- Professional Development: Annual budget for aviation conferences, training, and certifications
- Perks: Discounted Flight Club membership for personal travel, quarterly team events, casual dress code
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
negotiationtrip coordinationmargin dynamicstrip economicsweather checksaircraft category evaluationAOG recoverycrew duty limitscomplex itinerary managementvendor management
Soft Skills
decision makingcommunicationrelationship buildingadaptabilityproblem solvingorganizational skillsresiliencetime managementattention to detailability to work under pressure