Silver Air Private Jets

Charter Trip Manager

Silver Air Private Jets

full-time

Posted on:

Location Type: Remote

Location: CaliforniaUnited States

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Salary

💰 $65,000 - $70,000 per year

About the role

  • Source domestic and international lift via Avinode and established operator networks
  • Negotiate pricing, ferry positioning, fuel surcharges, overnight costs, and terms
  • Apply margin discipline to every trip
  • Escalate or walk away from deals that fall outside commercial or safety standards
  • Support PJAs with ranked, vetted options that are financially and operationally sound
  • Evaluate aircraft category suitability and reposition economics
  • Handle complex itineraries (multi-leg, international, peak demand, recovery sourcing)
  • Review aircraft schedule for same-day and next-day departures
  • Run weather checks for all legs
  • Confirm aircraft and crew positioning
  • Verify passenger manifests and final itineraries in JetInsight
  • Set reminders to call FBOs ~1 hour before departure to confirm aircraft and crew on site
  • Notify PJAs when trips are fully confirmed and operationally clean
  • Rerun forecasts for next-day departures
  • Confirm final itineraries match across systems
  • Reconfirm operator readiness
  • Address any emerging weather or duty-limit concerns
  • Evaluate weather diversions
  • Coordinate AOG recovery options
  • Source backup lift when required
  • Work cross-functionally with Sales, Safety, and Ops to resolve issues
  • Maintain a specific communication standard

Requirements

  • 3-5 years in charter brokerage, aviation sales, dispatch, trip coordination, or high-pressure inside sales where you've negotiated with vendors and managed tight deadlines
  • Proven track record negotiating with charter operators-you've pushed for better rates, walked away from bad deals, and built relationships that last
  • Hands-on experience with Avinode and trip management platforms like Jet Insight, FOS, or similar (required)
  • Working knowledge of CRM systems (HubSpot preferred) and comfort learning new tech quickly
  • You understand margin dynamics and trip economics, you can smell a bad deal from three emails away
  • You know when to push for another $2K off and when the juice isn't worth the squeeze
  • You're comfortable making high-stakes decisions quickly, even when you don't have perfect information
  • You understand how crew duty limits, weather, repositioning, fuel stops, and international considerations affect trip feasibility and cost
  • You can assess whether an operator's quote makes operational sense or if they're gaming the numbers
  • You know the difference between a Challenger 300 and a Citation X, and why it matters for a 4-passenger LAX-Aspen trip
  • You thrive in organized chaos - juggling 15+ active requests, rapid pivots, and constant operator communication energizes you rather than drains you
  • You communicate directly and succinctly: PJAs get clear options, operators get clear expectations, leadership gets clear escalations
  • You have thick skin and don't take negotiation pushback personally-you're here to get the best deal, not to be everyone's best friend
  • You see yourself as part of a revenue engine, not a cost center-your work directly impacts profitability and client experience
Benefits
  • Base Salary: $65,000-$70,000 (based on experience)
  • Health Benefits: Medical, dental, vision
  • Retirement: 401(k) with 5% company match
  • PTO: Unlimited PTO + 10 paid holidays
  • Professional Development: Annual budget for aviation conferences, training, and certifications
  • Perks: Discounted Flight Club membership for personal travel, quarterly team events, casual dress code
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
negotiationtrip coordinationmargin dynamicstrip economicsweather checksaircraft category evaluationAOG recoverycrew duty limitscomplex itinerary managementvendor management
Soft Skills
decision makingcommunicationrelationship buildingadaptabilityproblem solvingorganizational skillsresiliencetime managementattention to detailability to work under pressure