Silver Air Private Jets

Procurement

• You'll be the first line of defense between our Private Jet Advisors (PJAs) and the operator marketplace.
• Check overnight requests for urgent trips and query operators for quotes.
• Negotiate pricing and terms, push back on surcharges, and ensure quality operators are selected.
• Kill trips that don't meet safety or pricing standards, explaining rationale to PJAs.
• Source vetted options for Flight Club members, ensuring reliability and value.
• Build and maintain a network of domestic and international operators, tracking performance and compliance.

Aircraft Sourcing Manager

QA Automation Engineer

• Audit current HubSpot setup across sales, operations, and customer service
• Standardize pipelines, deal stages, properties, and data fields
• Build custom workflows for quote processing, follow-ups, and lead routing
• Implement reporting dashboards for sales metrics, fleet utilization, and conversion tracking
• Train internal team on HubSpot best practices and daily usage
• Automate inbound quote processing and routing to appropriate sales reps
• Build email sequences and nurture campaigns for prospect follow-up
• Create automated lead scoring based on charter history, inquiry type, and urgency
• Develop workflows that connect quote requests → availability checks → pricing → follow-up
• Eliminate manual data entry between systems (email, booking, CRM)
• Map existing tools and identify integration opportunities (scheduling software, maintenance tracking, billing)
• Implement API connections or middleware (Zapier, Make) to connect disparate systems
• Ensure data flows smoothly between HubSpot, flight operations, and back-office systems
• Document all integrations and create runbooks for internal team
• Implement predictive lead scoring models
• Deploy email optimization tools (send time, subject line testing)
• Explore pricing optimization for empty legs and positioning flights
• Identify opportunities for chatbots or automated initial inquiry responses (with human oversight)
• Document all processes, workflows, and system configurations
• Train internal systems manager (Austin) to maintain and expand automation
• Provide recommendations for next-phase improvements
• Create SOPs for ongoing CRM management

Sales Business Process Automation Engineer – Consultant

Customer Success Manager

• CRM Optimization and Dashboard Creation: Design, develop, and maintain robust HubSpot dashboards that provide clear, real-time visibility into sales performance, pipeline status, and key metrics.
• Light Email Automation: Implement and manage light email automation sequences within HubSpot to support sales outreach and nurturing efforts, ensuring effective communication with prospects and clients.
• Sales Pipeline and Activity Visibility: Establish a clear, actionable sales pipeline within HubSpot and create visibility into sales representative activity and sales progression.
• Target List Development & Management: Develop and manage a Top 50, Top 30, and Top 10 target list of high-potential flight departments.
• Decision-Maker Identification & Roadmapping: Identify and roadmap key decision-makers into the CRM system.
• Sales Workflow Optimization: Design and implement intuitive and efficient sales workflows within HubSpot.
• Strategic Thinking and System Building: Act as a strategic partner to the sales leadership.
• Training and Support: Provide ongoing training and support to the sales team on HubSpot best practices.

Aircraft Sourcing Manager

Sales Business Process Automation Engineer – Consultant

HubSpot CRM Specialist