Signet Jewelers

Financial Planning and Analysis

• Create and maintain recurring and ad hoc reporting for Financial Services and FP&A, providing insights into credit, sales, and operational performance
• Support budgeting and monthly reporting for Brand and departmental leadership
• Consolidate and validate financial and operational data across Brands and third party partners, ensuring accuracy, integrity, and compliance with corporate policies
• Perform deep dive analyses on Financial Services products and services, including sales trends and credit performance
• Identify and resolve data inaccuracies and variances; respond to management inquiries with clear, data backed analysis
• Utilize tools such as Alteryx, Business Objects, and Tableau to develop reports, dashboards, and analytical models
• Create and maintain databases and data marts to improve efficiency, usability, and access to data
• Support system enhancements, operating policies, monthly processing, and reconciliations as required

Financial Analyst

Program Manager

• Own the design and development of brand-specific learning programs that support sales performance, customer experience, and operational excellence
• Create engaging, learner-centered curriculum using sound instructional design principles (e.g., adult learning theory, blended learning models)
• Develop content across multiple modalities, including: Digital learning (e-learning modules, microlearning, LMS-delivered content) Instructor-led training (ILT), workshops, and live facilitation
• Maintain full ownership of assigned training programs, from concept through delivery and ongoing optimization
• Conduct regular audits of existing programs to assess relevance, effectiveness, and alignment with changing business needs
• Apply test-and-learn approaches to improve learner engagement, usability, and knowledge retention.
• Facilitate live training sessions (in-person and/or virtual) for store teams and field leaders as needed
• Ensure facilitator guides, participant materials, and reinforcement tools are clear, practical, and execution-ready
• Partner with field leaders and trainers to support consistent, high-quality delivery of brand learning experiences
• Partner with business and field leaders to define success metrics that connect training outcomes to selling behaviors, client experience standards, and brand execution expectations
• Monitor program effectiveness through indicators such as learning completion, knowledge application, observed selling behaviors, and qualitative feedback from the field

Brand Learning Program Manager

Manager

• Design and implement software solutions using Microsoft Power Platform (Power Apps, Power Automate, SharePoint) to optimize workflows, improve operational efficiency, and eliminate unnecessary spend.
• Act as SME for Design & Service Centers during digital enhancement projects, consult with developers, and participate in UAT.
• Develop operational standards for Design & Service Centers governing work inside the D&SC, including work instructions.
• Define and maintain quality standards for repairs, monitor division-wide quality metrics, and collaborate with stakeholders to ensure compliance.
• Partner with Data Analysts to interpret data sources, influence report design, and provide actionable insights to leadership for strategic decision-making.
• Lead or support strategic improvement projects leveraging Lean and process improvement methodologies.
• Research, procure, and deploy updated equipment to maintain or enhance capabilities within Design & Service Centers.
• Establish standards for equipment repair and maintenance.

Manager, Project Quality – Continuous Improvement

Ecommerce

• Analyze weekly eCommerce performance at the department/category level (sales, margin, traffic, conversion, AOV, inventory/availability, key item performance) to identify risks and opportunities
• Shape and evolve eCommerce merchandise strategy by department, building on overall KAY strategy while tailoring to digital customer behavior, competitive dynamics, and online demand signals
• Translate merchant assortment, pricing, and promotional intent into actionable digital merchandising frameworks (assortment focus, depth, key item priorities, storytelling/content needs, and onsite discoverability requirements)
• Provide clear recommendations to Buying/Merch leadership on assortment mix, depth, timing, and category priorities; this role influences the buy but does not own purchase orders
• Provide guidance on sku rationalization based on sales and productivity
• Partner with planning/analytics counterparts as needed to support forecasting, inventory health, and category performance diagnostics
• Serve as the primary liaison between KAY Merchandising and eCommerce teams, consolidating inputs so eCommerce partners have a clear, prioritized set of requests and decisions
• Streamline cross-functional workflow and communication across merchandising, site merchandising, content/creative, pricing/promotions, and operations to keep initiatives moving efficiently
• Lead prioritization of digital category opportunities (assortment presentation, onsite placement, product experience enhancements, and category storytelling) aligned to the highest business impact
• Embed merchant product expertise into eCommerce strategy and execution, ensuring digital experiences support category growth priorities and mix objectives
• Bring eCommerce learnings back to the buying teams, translating customer journey insights and performance data into merchant actions

Merchandise Manager – Ecommerce

Systems Engineer

• The Analyst is responsible for requirement gathering, business process design, development of use cases, testing and postproduction support of business applications for Merchandising, Distribution and Manufacturing.
• Determine business functional requirements through a variety of interviewing and facilitation techniques.
• Collaborate with IT teams to develop solutions that meet the requirements given by the business.
• Establish project scope and objectives with the project team and project stakeholders.
• Produce/maintain project deliverables including entity model diagrams, detailed program specifications and project plans.
• Monitor project activity, resources, and costs to ensure the project remains on scope, schedule, and budget.
• Communicate project status, project scope, open items, issues / risks to the project team.
• Maintain accurate information in the standard project tracking tools and project documentation.
• Perform unit and systems testing.
• Manage system support to identify, track and resolve system issues with users, technical resources, and vendors.

Financial Analyst

Brand Learning Program Manager

Manager, Project Quality – Continuous Improvement

Merchandise Manager – Ecommerce

Systems Analyst