Business Analyst

Signet Jewelers

Business Analyst responsible for requirements gathering and project management at Signet Jewelers. Collaborate with IT and business teams for application development and system implementation.

Posted 5/27/2026full-timeAkron • Ohio • 🇺🇸 United StatesMid-LevelSeniorWebsite

Tech Stack

Tools & technologies

SDLCServiceNow

About the role

Key responsibilities & impact

Business analysis, systems design and project management for medium application development projects.
Determine business functional requirements through a variety of interviewing and facilitation techniques.
Collaborate with IT teams to develop solutions that meet the requirements given by the business.
Establish project scope and objectives with the project team and project stakeholders.
Develop knowledge in the change request process.
Research and recommend new tools and technologies to improve project performance and quality.
Produce/maintain project deliverables including functional requirements, detailed program specifications and project plans.
Monitor project activity, resources, and costs to ensure the project remains within scope, timeline, and budget.
Communicate project status, project scope, open items, issues / risks to the project team.
Maintain accurate information in the standard project tracking tools and project documentation.
Perform unit and systems acceptance testing, as required.
Enforce standards and methodologies that pertain to quality, consistency, and accuracy of project design, development, testing and implementation.
Participate in technical walkthroughs to validate design.
Manage system support to identify, track and resolve system issues with users, technical resources, and vendors.
Assist in training and the support of end-users on developed applications.

Requirements

What you’ll need

Bachelor’s degree in Business, Computer Science, Management Information Systems or equivalent experience
Certifications a plus
5 years of experience designing, implementing, and supporting integrated business information applications systems
Experience with the Atlassian suite (JIRA & Confluence), ServiceNow, or similar issue tracking systems
Experience with Workday (integrations & security) preferred
General knowledge of business process workflows
Understand concepts of software development life cycle
Experience working with third party vendors
Must have developed business requirements and technical documentation at a conceptual level for simple to medium complexity business functions.

Benefits

Comp & perks

Competitive healthcare, dental & vision insurance
401(k) matching after one year of employment
Generous time off + company holidays
Merchandise discount
Learning & Development programs
Much more!

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

business analysissystems designproject managementfunctional requirementsunit testingsystems acceptance testingtechnical documentationbusiness information applicationssoftware development life cyclechange request process

Soft Skills

collaborationcommunicationproblem-solvingfacilitationstakeholder managementtrainingmonitoringrisk managementorganizational skillsattention to detail

Certifications

Bachelor’s degree in BusinessBachelor’s degree in Computer ScienceBachelor’s degree in Management Information Systems