Signet Jewelers

Director of Marketing Operations

Signet Jewelers

full-time

Posted on:

Location Type: Hybrid

Location: Irving • Texas • 🇺🇸 United States

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Job Level

Lead

About the role

  • The Director of Marketing Operations will play a critical role in bringing structure, consistency, and operational excellence to a multi-brand marketing organization.
  • This leader will design and implement standardized go-to-market processes, oversee the enterprise marketing budget, provide strategic support to the CMO & Marketing Leadership Team, and act as the connective tissue across brand and functional marketing teams.
  • Develop and institutionalize a go-to-market (GTM) process with clear timelines, deliverables, and accountability.
  • Establish and implement scalable planning frameworks, tools, and templates to drive cross-brand consistency.
  • Partner with brand and functional leaders to align campaign plans to strategic priorities and ensure visibility across the portfolio.
  • Proactively identify risks, bottlenecks, and dependencies to keep teams on track.
  • Coordinate communications and priorities across the marketing leadership team.
  • Lead the establishment, management, and day-to-day tracking of the marketing budget with finance partner.
  • Drive special cross-functional projects, organizing resources, facilitating meetings, and tracking progress to milestones.
  • Partner with Analytics and Insights to develop dashboards and reporting cadences that track spend, performance, and ROI.

Requirements

  • 10+ years of experience in marketing operations, planning, or program management within a multi-brand, consumer-facing organization.
  • Proven success in building and managing go-to-market processes and marketing budgets.
  • Strong financial acumen with experience overseeing day-to-day budget management.
  • Excellent project management skills, with the ability to juggle multiple priorities and drive accountability across teams.
  • Exceptional written, visual, and verbal communication skills; adept at building executive-level presentations.
  • Strong analytical mindset with ability to synthesize complex information into clear insights.
  • Collaborative, detail-oriented, and comfortable working in a fast-paced, dynamic environment.
Benefits
  • Comprehensive healthcare, dental, and vision insurance to keep you and your family covered
  • Fertility Benefits, with a max of $15,000, for participants in the U.S. medical plans/prescription plans
  • Generous 401(k) matching after just one year to help secure your financial future
  • Ample paid time off, plus seven holidays to recharge and unwind
  • Exclusive discounts on premium merchandise just for you
  • Dynamic Learning & Development programs to support your growth

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
marketing operationsgo-to-market processesbudget managementproject managementanalyticsreportingperformance trackingrisk identificationresource organizationcross-functional project management
Soft skills
strategic supportcommunicationcollaborationdetail-orientedanalytical mindsetaccountabilitypresentation skillsprioritizationproblem-solvingadaptability
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