Sign In Solutions

Sales

• Develop and execute the comprehensive Global Channel Partner Program from the ground up
• Define distinct channel strategies and partner profiles to successfully penetrate and grow revenue in both the SMB and Enterprise segment
• Establish clear performance metrics (KPIs), quotas, and reporting processes to accurately track, measure, and forecast channel performance
• Aggressively identify, recruit, and onboard high-potential channel partners
• Lead the creation and delivery of all sales training and marketing resources to ensure partners are equipped to sell and support our SaaS solutions
• Collaborate closely with regional Sales Leadership, Product, and Marketing teams to ensure partner programs are localized for success and that joint value propositions are clearly articulated
• Work with Legal and Operations teams to standardize global contracts and compliance processes for partner onboarding and management

Senior Director – Global Channel Sales, Alliances

Full-stack Engineer

• Collaborate with the development team to deliver new features and resolve defects
• Participate in daily stand-ups and team discussions to align on priorities and progress
• Design, build, and maintain efficient, reusable, and reliable code
• Identify bottlenecks and bugs, and implement effective solutions
• Champion best practices to ensure code quality, scalability, stability, and performance
• Engage with stakeholders across the business to support and enhance overall outcomes.

Fullstack Software Engineer

Customer Success Manager

• Lead customers through their maturity journey from early adoption to advanced, multi-solution use
• Tailor best practices by region and industry across the EU, UK, North America, and APAC
• Help customers realise the full value of the Sign In Solutions product suite and advise on scaling
• Showcase and position AI-driven features to improve security, compliance, and workplace experience
• Own retention for your portfolio, ensuring high renewal rates and reducing churn risk
• Build long-term, outcome-driven relationships that deliver measurable business value
• Proactively identify upsell and cross-sell opportunities and create CSM-qualified expansion leads
• Anticipate risks, create action plans, and champion customer success
• Maintain accurate records in Salesforce and CSP tools and track health scores and adoption trends
• Utilise data and insights to drive proactive customer engagement and strategy
• Share customer feedback with Product, Support, and Marketing to drive continuous improvement

Senior Director – Global Channel Sales, Alliances

Fullstack Software Engineer

Customer Success Manager, Danish Speaker