Engineering Manager

• Design, implement, and maintain dashboards and scorecards to reflect the progress toward strategic objectives
• Define, refine, and evolve KPIs, SLAs, OKRs, and other metrics frameworks in collaboration with engineering, product, operations, and business teams
• Aggregate, cleanse, and correlate data from multiple systems (e.g. JIRA, monitoring, data warehouse, internal tools, and financial systems)
• Analyze trends, variances, and anomalies. Perform root cause analyses, and propose actions or changes to processes or focus
• Produce regular reports (weekly, monthly, quarterly) for the VP, the executive team, and cross-functional stakeholders
• Partner with stakeholders to vet and align on metric definitions, reporting cadences, and data interpretations
• Assist in setting targets, thresholds, and goals for key metrics, and monitor progress toward them
• Monitor the health of metrics (data quality, signal stability, outlier detection, alerting) and drive remediation when issues arise
• Identify gaps in current measurement capabilities; propose and drive enhancements, including new instrumentation, tooling, or process changes
• Serve as the “go-to” analytics/metrics liaison between the VP and various teams (engineering, product, operations, finance)
• Assist in preparing executive-level narratives and presentations, translating complex data into impactful stories
• Stay abreast of industry best practices in metrics, observability, dashboards, and data analytics. Implement innovations and continuous improvements

Executive Assistant – VP of Engineering

Associate Engineering Manager

Engineering Director

Senior Engineering Manager

Engineering Manager

Analytics & Data Engineering Manager