Senior Director, Customer Value and Insights
Siemens Healthineers
full-time
Posted on:
Location Type: Remote
Location: Remote • New York • 🇺🇸 United States
Visit company websiteSalary
💰 $181,310 - $271,970 per year
Job Level
Senior
About the role
- Create compelling, data-driven value stories, models, and tools that quantify financial, workflow, and clinical benefits, supported by ROI analyses, case studies, and publications
- Shape and drive the global operational value insights strategy, aligning with business growth priorities and positioning the IVD portfolio as a driver of efficiency, cost savings, and improved outcomes
- Anticipate healthcare trends, clarify needs across customer segments, and translate these insights into differentiated value propositions tailored to decision-makers
- Build and deploy sales applications, cost-of-ownership calculators, and structured frameworks that demonstrate site-level and system-wide impact; codify insights into powerful enablement materials
- Develop customer-centric proof points, external communications, and thought-leadership content for digital, PR, and influencer channels to strengthen market credibility
- Partner with Commercial, R&D, Medical, HEOR, and Product Marketing teams to align messaging, develop case studies, coordinate user acceptance testing, and embed operational value across initiatives
- Guide and partner with a cross-functional team to exchange insights, learn together, and collaboratively shape initiatives that deliver value-based marketing impact
Requirements
- 10+ years in commercial healthcare roles, preferably laboratory diagnostics
- 12+ years in marketing, strategy, health economics, or value-based roles a plus
- Experience in both Global and Country Marketing roles is advantageous
- Deep knowledge of hospital and reference lab operations, healthcare economics, and market access dynamics; prior med-tech or laboratorian experience preferred
- Skilled in creating and communicating operational, clinical, and financial value propositions, with experience in ROI modeling, evidence generation, and customer-facing tools
- Proven ability to lead cross-functional initiatives, influence executives, and work effectively across a global matrix; track record of mentoring and guiding teams
- Strong communication, presentation, storytelling, analytical, and problem-solving skills; collaborative mindset; proficiency in Microsoft 365 applications
- Experience developing and implementing sales training programs
- Bachelor's in business, life sciences, engineering, or related field; MBA preferred
Benefits
- medical insurance
- dental insurance
- vision insurance
- 401(k) retirement plan
- life insurance
- long-term and short-term disability insurance
- paid parking/public transportation
- paid time off
- paid sick and safe time
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
ROI modelingevidence generationvalue propositionssales applicationscost-of-ownership calculatorsmarket access dynamicshealthcare economicslaboratory diagnosticscustomer-facing toolsproof points
Soft skills
communicationpresentationstorytellinganalyticalproblem-solvingcollaborative mindsetmentoringinfluencingcross-functional leadershipstrategic thinking
Certifications
Bachelor's in businessBachelor's in life sciencesBachelor's in engineeringMBA