Siemens Healthineers

Senior Director, Customer Value and Insights

Siemens Healthineers

full-time

Posted on:

Location Type: Remote

Location: Remote • New York • 🇺🇸 United States

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Salary

💰 $181,310 - $271,970 per year

Job Level

Senior

About the role

  • Create compelling, data-driven value stories, models, and tools that quantify financial, workflow, and clinical benefits, supported by ROI analyses, case studies, and publications
  • Shape and drive the global operational value insights strategy, aligning with business growth priorities and positioning the IVD portfolio as a driver of efficiency, cost savings, and improved outcomes
  • Anticipate healthcare trends, clarify needs across customer segments, and translate these insights into differentiated value propositions tailored to decision-makers
  • Build and deploy sales applications, cost-of-ownership calculators, and structured frameworks that demonstrate site-level and system-wide impact; codify insights into powerful enablement materials
  • Develop customer-centric proof points, external communications, and thought-leadership content for digital, PR, and influencer channels to strengthen market credibility
  • Partner with Commercial, R&D, Medical, HEOR, and Product Marketing teams to align messaging, develop case studies, coordinate user acceptance testing, and embed operational value across initiatives
  • Guide and partner with a cross-functional team to exchange insights, learn together, and collaboratively shape initiatives that deliver value-based marketing impact

Requirements

  • 10+ years in commercial healthcare roles, preferably laboratory diagnostics
  • 12+ years in marketing, strategy, health economics, or value-based roles a plus
  • Experience in both Global and Country Marketing roles is advantageous
  • Deep knowledge of hospital and reference lab operations, healthcare economics, and market access dynamics; prior med-tech or laboratorian experience preferred
  • Skilled in creating and communicating operational, clinical, and financial value propositions, with experience in ROI modeling, evidence generation, and customer-facing tools
  • Proven ability to lead cross-functional initiatives, influence executives, and work effectively across a global matrix; track record of mentoring and guiding teams
  • Strong communication, presentation, storytelling, analytical, and problem-solving skills; collaborative mindset; proficiency in Microsoft 365 applications
  • Experience developing and implementing sales training programs
  • Bachelor's in business, life sciences, engineering, or related field; MBA preferred
Benefits
  • medical insurance
  • dental insurance
  • vision insurance
  • 401(k) retirement plan
  • life insurance
  • long-term and short-term disability insurance
  • paid parking/public transportation
  • paid time off
  • paid sick and safe time

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
ROI modelingevidence generationvalue propositionssales applicationscost-of-ownership calculatorsmarket access dynamicshealthcare economicslaboratory diagnosticscustomer-facing toolsproof points
Soft skills
communicationpresentationstorytellinganalyticalproblem-solvingcollaborative mindsetmentoringinfluencingcross-functional leadershipstrategic thinking
Certifications
Bachelor's in businessBachelor's in life sciencesBachelor's in engineeringMBA
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