ShyftLabs

Technical Program Manager

• Lead the end-to-end delivery of complex cybersecurity and technology programs, ensuring initiatives are completed on time, within scope, and aligned with business objectives.
• Manage project plans, timelines, dependencies, risks, resource allocation, and stakeholder communications across multiple concurrent initiatives.
• Drive Agile delivery by serving as a Scrum Master or Agile lead, facilitating ceremonies, managing backlogs, and coaching teams on Agile best practices.
• Partner with engineering, cybersecurity, infrastructure, compliance, and business stakeholders to translate technical requirements into actionable delivery plans.
• Monitor program health through delivery metrics, risk management, milestone tracking, and executive reporting, providing leadership with clear visibility into progress and key decisions.
• Identify and resolve cross-functional dependencies, risks, and roadblocks while fostering collaboration across technical and business teams.
• Apply Agile, Waterfall, or hybrid delivery methodologies based on program requirements and organizational needs.

Senior Technical Program Manager

Software Engineer

• Develop Workday integrations using Cloud Connects, Document Transformations, Enterprise Interface Builders, and Workday Studio for various functional areas including HCM, Benefits, Payroll, Recruiting
• Translate business process requirements into a detailed technical specification to meet business goals.
• Responsible for architectural documentation and reviewing the development of solutions specified in technical design.
• Participate in proof-of-concept development, demos, and post-deployment support of cross-team integration efforts
• Perform impact analysis, enhancements, change request, and product upgrades

Senior Workday Integration Developer

Backend Engineer

• Own the end-to-end health, scalability, and performance of services across Python backends, React Native mobile applications, GraphQL APIs, PostgreSQL databases, and AWS cloud infrastructure.
• Lead and direct large-scale, complex, cross-functional initiatives, translating business requirements into scalable technical solutions and driving execution from design through delivery.
• Architect and implement distributed systems using AWS services (e.g., Lambda, ECS, DynamoDB, S3, API Gateway, CloudWatch) with a focus on reliability, observability, performance, and cost optimization.
• Design, develop, and optimize scalable backend services and APIs using GraphQL and PostgreSQL, ensuring high availability, data integrity, and maintainability.
• Drive the discovery phase of major initiatives, partnering with Product, UX, and business stakeholders to define high-level designs, validate solutions through proofs of concept and prototypes, and secure cross-functional alignment.
• Take full ownership of production issues, leading incident response, root cause analysis (RCA), and permanent fixes, while improving system resilience to prevent recurrence.
• Serve as a technical escalation point, diagnosing complex issues across mobile, backend, and cloud systems, guiding teams through resolution, and ensuring clear communication with stakeholders.
• Elevate engineering quality by designing and enforcing comprehensive QA strategies, including automated unit, integration, and end-to-end testing for React Native applications and backend services within CI/CD pipelines.
• Review and guide mobile and backend system design, code quality, and test coverage, ensuring alignment with best practices in scalability, security, performance, and maintainability.
• Lead on-call and incident management practices, including improving monitoring, alerting, runbooks, and post-incident reviews to reduce MTTR and incident frequency.
• Monitor system and application performance proactively using observability and monitoring platforms such as Datadog, leveraging logging, metrics, tracing, and alerting to identify and resolve bottlenecks.
• Drive continuous improvement initiatives by identifying and implementing enhancements, refactoring opportunities, automation strategies, and technical debt reduction initiatives across mobile and cloud platforms.
• Contribute AI-forward thinking and innovation by identifying opportunities to leverage AI-assisted development, automation, operational intelligence, and data-driven engineering practices.
• Maintain and evolve technical documentation, including mobile architecture, API contracts, infrastructure configurations, operational playbooks, and support procedures.
• Ensure adherence to security, regulatory, and compliance standards, embedding best practices into both mobile and backend development workflows.
• Lead and support mobile releases, backend deployments, and infrastructure changes, ensuring minimal disruption and alignment with change management processes.
• Mentor engineers and provide technical leadership, fostering a culture of engineering excellence, ownership, collaboration, and continuous learning.

Senior Software Engineer, Python, React Native

• Design, develop, and maintain scalable and efficient database schemas, models, and architectures aligned with business and application requirements.
• Write, review, and optimize complex SQL queries and PL/SQL stored procedures, functions, triggers, and packages to support application functionality.
• Monitor and tune database performance; identify bottlenecks and implement indexing strategies, query optimizations, and caching solutions.
• Implement and enforce database security best practices, including access controls, encryption, auditing, and data masking to protect sensitive information.
• Plan and execute database backup strategies and disaster recovery operations to ensure business continuity and minimal downtime.
• Troubleshoot and resolve database-related issues including data inconsistencies, connectivity problems, deadlocks, and performance degradation.
• Collaborate with application developers, architects, and business analysts to understand requirements and provide database solutions that meet functional and non-functional goals.
• Perform database migrations, upgrades, and patch management in coordination with the infrastructure and DevOps teams.
• Develop and maintain comprehensive documentation for database designs, procedures, configurations, and operational runbooks.
• Participate in code reviews and ensure adherence to database development standards, best practices, and organizational policies.

Database Developer

Account Executive

• Own and grow a portfolio of strategic accounts across retail media, commerce media, brand, and agency relationships, driving net revenue retention and expansion.
• Serve as a trusted advisor and strategic partner to key client stakeholders on commerce media strategy, onsite and offsite activation, closed-loop measurement, and AI-driven optimization.
• Lead structured business reviews, joint account planning, and executive-level performance conversations that surface and close upsell and expansion opportunities.
• Partner cross-functionally with solutions consulting, product, and engineering to ensure clients are hitting their goals and are positioned to scale on the platform.
• Translate client goals into new use cases and roadmap features across Carter’s platform, including unified activation, optimization, reporting, and measurement capabilities.
• Prospect, develop, and close net-new opportunities with retailers building commerce media networks, brands seeking unified cross-channel activation, and agency partners managing commerce media at scale.
• Own the full enterprise sales cycle: from targeted outreach and discovery through technical scoping, commercial proposal, negotiation, and close.
• Build a strong, qualified pipeline through outbound prospecting, industry events, strategic referrals, and existing network relationships.
• Lead RFP responses and tailored discovery-to-proposal processes, connecting Carter’s capabilities to measurable commercial outcomes for each prospect.
• Represent Carter externally as a category expert across meetings, events, and industry conversations; helping shape how the market understands the commerce media OS opportunity.
• Partner closely with product, solutions consulting, data/analytics, and leadership to deliver exceptional client outcomes and an excellent pre- and post-sale experience.
• Bring structured market intelligence into the organization; competitive dynamics, buyer objections, emerging use cases; to inform product priorities, positioning, and GTM strategy.
• Maintain rigorous pipeline hygiene: accurate CRM records, revenue forecasting, and account plans with clear next steps and rationale.
• Help Carter scale its commercial motion by contributing ideas, feedback, and best practices as the team grows.

Account Executive – Account Management, New Business, Commerce Media

• Own and grow a portfolio of strategic accounts across retail media, commerce media, brand, and agency relationships, driving net revenue retention and expansion.
• Serve as a trusted advisor and strategic partner to key client stakeholders on commerce media strategy, onsite and offsite activation, closed-loop measurement, and AI-driven optimization.
• Lead structured business reviews, joint account planning, and executive-level performance conversations that surface and close upsell and expansion opportunities.
• Partner cross-functionally with solutions consulting, product, and engineering to ensure clients are hitting their goals and are positioned to scale on the platform.
• Translate client goals into new use cases and roadmap features across Carter’s platform, including unified activation, optimization, reporting, and measurement capabilities.
• Prospect, develop, and close net-new opportunities with retailers building commerce media networks, brands seeking unified cross-channel activation, and agency partners managing commerce media at scale.
• Own the full enterprise sales cycle: from targeted outreach and discovery through technical scoping, commercial proposal, negotiation, and close.
• Build a strong, qualified pipeline through outbound prospecting, industry events, strategic referrals, and existing network relationships.
• Lead RFP responses and tailored discovery-to-proposal processes, connecting Carter’s capabilities to measurable commercial outcomes for each prospect.
• Represent Carter externally as a category expert across meetings, events, and industry conversations; helping shape how the market understands the commerce media OS opportunity.
• Maintain rigorous pipeline hygiene: accurate CRM records, revenue forecasting, and account plans with clear next steps and rationale.
• Help Carter scale its commercial motion by contributing ideas, feedback, and best practices as the team grows.