Shyft6

Analyst

• Lead and support Tapestry Claims build, configuration, testing, and deployment activities.
• Analyze requirements related to claims processing, benefit structures, contract configuration, and adjudication rules, translating them into scalable system designs.
• Troubleshoot claims errors, pricing discrepancies, configuration gaps, and end-to-end adjudication issues.
• Collaborate with operational teams (Claims, Provider Relations, Contracting, UM/CM, Finance) to optimize workflows and resolve system defects.
• Configure and maintain benefit plans, coverage records, provider contracts, fee schedules, claim edits, accumulators, and reimbursement logic.
• Support integration points with related Epic modules such as Membership, Enrollment, Referrals, PB/HB, and external payer systems.
• Develop test plans, execute test cases, document results, and support user acceptance testing.
• Participate in release and upgrade activities including regression testing, validation, and remediation.
• Provide knowledge transfer and mentorship to internal analysts and project stakeholders.

Claims Application Analyst

• Lead EpicCare Ambulatory system build, configuration, testing, and deployment activities.
• Serve as the subject matter expert for eConsult functionality, including intake workflows, routing rules, templates, statuses, and integration touchpoints.
• Analyze clinical and operational requirements to design future-state workflows that improve provider efficiency and patient access.
• Work closely with clinical stakeholders, operational leaders, and IT teams to gather requirements and translate them into scalable system solutions.
• Perform system troubleshooting, defect triage, issue resolution, and enhancement planning.
• Support cross-functional efforts involving Scheduling, Clinical Documentation, Referrals, Care Management, Telehealth, and other integrated modules.
• Maintain documentation for system build, workflow diagrams, test scripts, and change requests.
• Participate in change control processes, upgrade planning, regression testing, and release coordination.
• Provide knowledge transfer and build guidance to internal analysts and project teams.

EpicCare Ambulatory Analyst, eConsult Experience

Robotics

• Operate and control remote robot system during scheduled shifts.
• Navigate the robot through skilled nursing and senior care facilities to ensure smooth operation and patient interaction.
• Interact with patients remotely in a professional, empathetic, and customer-focused manner.
• Accurately follow protocols to maintain patient privacy, dignity, and safety.
• Communicate effectively with on-site staff to ensure seamless collaboration.
• Document interactions and report any issues or technical problems promptly.

Patient Monitoring Robotics Operator

Salesforce Developer

• Design, build, and maintain Apex (classes, triggers), Lightning Web Components (LWC), Flows, and platform automation
• Own integrations leveraging REST/SOAP, Bulk API v2, Platform Events/Streaming, Change Data Capture (CDC), Webhooks, Named Credentials, External Services, and OAuth 2.0/JWT
• Translate business requirements into robust data models and configurations aligned with sharing/security and governor limits
• Implement unit/integration tests (target 85%+ coverage) and clear technical documentation
• Use SFDX and Git-based workflows with CI/CD (e.g., GitHub Actions/Azure DevOps/Bitbucket) for reliable deployments
• Troubleshoot production issues, optimize SOQL/async usage (Queueable/Future/Batch), and support secure data migrations (Data Loader/Bulk API)
• Collaborate cross-functionally to plan releases, validate designs, and uphold best practices

Salesforce Developer – API Integration

• Review, prioritize, and complete a backlog of Epic Tapestry UM enhancement requests.
• Perform analysis, build, testing, and deployment of configuration changes for UM workflows.
• Collaborate with UM nurses, case managers, physicians, and IT colleagues to define and implement optimized processes.
• Configure and update UM workflows, rules, and automation to support care authorization, concurrent review, and discharge planning.
• Ensure compliance with payer guidelines, regulatory requirements, and organizational policies.
• Create and maintain documentation of build changes, testing scenarios, and workflow updates.
• Participate in change control and release management processes for smooth implementations.
• Troubleshoot and resolve issues in collaboration with operational teams.
• Communicate progress and status updates to stakeholders and leadership.

Utilization Management Application Analyst

• Review, prioritize, and implement a backlog of Radiant enhancement requests from stakeholders and end-users.
• Perform analysis, design, build, testing, and deployment for assigned Radiant projects and tickets.
• Collaborate with imaging and cardiology clinical teams, physicians, and IT colleagues to refine requirements and deliver optimized workflows.
• Ensure all enhancements align with organizational policies, Epic best practices, and compliance requirements.
• Provide documentation of build changes, workflow modifications, and test scripts.
• Participate in change control and release management processes to ensure smooth implementation.
• Troubleshoot issues and perform necessary follow-up for resolution.
• Communicate effectively with stakeholders to provide status updates and gather feedback.
• Contract details: Immediate start through December 31, 2025; 100% Remote; occasional flexible hours to align with West Coast time zone.

Epic Radiant Application Analyst

• Remote contract Epic Healthy Planet Analyst to address backlog of Healthy Planet enhancements for an enterprise-level health system on the West Coast.
• Build, configuration, and workflow optimization to support population health, quality programs, and care management initiatives.
• Collaborate with clinical, operational, and technical stakeholders; document changes, testing scenarios, and operational impacts.
• Configure and maintain registries, metrics, scorecards, and analytics to support value-based care and population health objectives.
• Ensure enhancements align with regulatory reporting requirements (HEDIS, ACO, MIPS).
• Participate in change control and release management processes.
• Troubleshoot and resolve technical and workflow-related issues.
• Provide clear communication and progress updates to stakeholders.