Shyft6

Analyst

• Serve as the primary analyst for Willow Inpatient modules throughout the full implementation lifecycle.
• Lead discovery and workflow design sessions with pharmacy, clinical, and operational stakeholders.
• Translate operational requirements into Epic-based solutions and system configurations.
• Perform system build, configuration, and ongoing optimization of Willow Inpatient and Home Infusion functionality.
• Collaborate with interdisciplinary teams including orders, clinical documentation, billing, supply chain, and integration teams to ensure end-to-end workflow alignment.
• Develop and execute unit testing, integrated testing, and user acceptance testing (UAT) plans.
• Create training materials and support end-user training activities as needed.
• Support data conversion, interfaces, and Dress Rehearsals related to pharmacy workflows.
• Participate in go-live planning, activation execution, and post-go-live stabilization activities.
• Provide troubleshooting and workflow optimization support following activation.
• Maintain project documentation including workflow design documents, build specifications, and testing results.

Inpatient Implementation Analyst

DevOps Engineer

• Collaborate with development and operations teams to streamline software delivery and deployment processes
• Build, maintain, and optimize CI/CD pipelines to support application releases and system updates
• Monitor applications and infrastructure to identify and resolve production issues
• Perform root cause analysis and implement solutions to improve system reliability and performance
• Integrate security practices into the development lifecycle, including code scanning, vulnerability management, and compliance checks
• Support system integrations and deployment activities related to the Facets migration project
• Automate processes to improve efficiency, reduce manual effort, and enhance system performance
• Participate in code reviews to ensure adherence to security and quality standards
• Maintain documentation for deployment processes, security protocols, and system configurations
• Collaborate with cross-functional teams to support ongoing enhancements and system improvements

DevSecOps Engineer

SDET

• Design and develop automated test plans aligned to project requirements and timelines
• Create and maintain test cases and test scripts based on requirements traceability matrices and use cases
• Execute automated and manual tests to validate system functionality and performance
• Provide guidance and training to testers and developers on automated testing tools and best practices
• Identify, document, and track defects using bug tracking tools
• Prioritize defects and work with development teams to ensure timely resolution
• Validate fixes and perform regression testing as updates are released
• Generate test reports and communicate results to development teams and project stakeholders
• Collaborate with cross-functional teams to support system integration and user acceptance testing (SIT/UAT)
• Support quality assurance efforts related to the Facets migration process

Automation Test Engineer

Cloud Engineer

• Design, develop, and maintain cloud-based applications and services supporting healthcare systems and Facets migration efforts
• Perform full software development lifecycle activities, including requirements analysis, design, development, testing, and deployment
• Develop and maintain APIs for integration with enterprise data sources and third-party systems
• Analyze business and technical requirements to deliver scalable and efficient solutions
• Identify gaps in existing systems and recommend improvements or enhancements
• Assist in defining and evolving product and system architecture within a cloud environment
• Implement security best practices, including threat prevention mechanisms and secure coding standards
• Participate in code reviews to ensure quality, performance, and security compliance
• Collaborate with cross-functional teams including application development, infrastructure, and business stakeholders
• Support system integration and migration activities related to the Facets platform

Application Engineer

• Monitor application performance and system health to ensure stability and availability
• Troubleshoot and resolve application issues, working closely with end users and technical teams
• Perform root cause analysis and implement long-term solutions to prevent recurring issues
• Support applications during the Facets migration process, including issue resolution and system validation
• Collaborate with development, infrastructure, and business teams to address system defects and enhancements
• Manage incident tickets, ensuring timely resolution and clear communication with stakeholders
• Assist with system testing efforts, including system integration testing (SIT) and user acceptance testing (UAT)
• Maintain documentation for incidents, resolutions, and support processes
• Support ongoing system improvements and optimization initiatives

Application Support Engineer

Solutions Engineer

• Design, develop, and implement integration solutions within the Facets platform
• Build and maintain interfaces across multiple business domains, including Claims, Membership (Beneficiaries), and Benefits
• Develop, test, and deploy integrations using APIs, ETL processes, and other integration frameworks
• Troubleshoot and resolve integration issues, performing root cause analysis
• Ensure data accuracy, integrity, and consistency across integrated systems
• Collaborate with business, development, and infrastructure teams to gather and translate integration requirements
• Support system integration testing (SIT) and user acceptance testing (UAT) activities
• Maintain and document integration designs, workflows, and technical specifications
• Support ongoing system enhancements and optimization efforts
• Participate in migration and cutover activities related to the Facets implementation.

Integration Engineer

Manager

• Lead and manage all testing activities across the project lifecycle, including planning, execution, and reporting
• Oversee multiple test events, ensuring proper resource allocation and coordination
• Develop and manage test strategies, test plans, test cases, and test scripts in collaboration with development and business teams
• Coordinate with test teams, business users, and stakeholders to plan and execute test events
• Approve test reports and ensure accuracy of test results and documentation
• Monitor, track, and manage defects, including prioritization, updates, and closure
• Manage and maintain defect tracking tools and databases
• Ensure test environments are properly configured, including hardware, software, and operating systems
• Provide technical oversight across testing activities, including systems, applications, and network components
• Collaborate with cross-functional teams to ensure alignment across all testing efforts
• Support testing activities related to the Facets migration, including system integration and downstream system validation

Test Manager

Business Analyst

• Conduct current state (“as-is”) analysis to understand existing business processes, systems, and constraints
• Define and document future state (“to-be”) processes using appropriate tools and methodologies
• Gather and document business, functional, and non-functional requirements, including use cases and user stories
• Facilitate requirements-gathering sessions, including meetings, workshops, and JAD sessions
• Develop business context diagrams, process flows, and data flow diagrams to validate requirements
• Collaborate with stakeholders to define and refine project requirements
• Identify and assess the business impact of system and application changes
• Ensure traceability between requirements, design, and testing activities
• Work closely with development, QA, and project teams to support successful delivery
• Ensure adherence to enterprise standards for requirements documentation and processes

• Coordinate and execute system integration testing (SIT) events in alignment with approved test plans, procedures, and scripts
• Set up and validate test environments to ensure accuracy and readiness for testing activities
• Execute testing across hardware, software, systems, and network components
• Identify, document, and track defects, working closely with development and support teams for resolution
• Create and maintain detailed test reports, including results, defects, and system performance
• Collaborate with cross-functional teams including QA, development, infrastructure, and business stakeholders
• Support testing activities related to the Facets migration, including integration with downstream systems
• Ensure test coverage aligns with business and technical requirements
• Participate in troubleshooting and root cause analysis of defects and system issues
• Maintain documentation for test processes, environments, and outcomes

Test Engineer – SI

Project Manager

• Manage a portfolio of IT projects, ranging from small initiatives to large, complex programs
• Lead end-to-end project delivery across the full systems development lifecycle (SDLC)
• Define project scope, timelines, budgets, and resource plans
• Oversee project execution, ensuring alignment with business objectives and technical requirements
• Identify, assess, and mitigate project risks, issues, and dependencies
• Provide leadership and direction to cross-functional technical teams
• Ensure adherence to project management standards, Agile methodologies, and best practices
• Monitor and manage project budgets, forecasts, and overall financial performance
• Deliver regular status reports and updates to senior leadership and stakeholders
• Coordinate with architecture and technical teams to review and approve solution direction
• Manage vendor or contractor performance to ensure successful delivery of project tasks
• Facilitate stakeholder communication and engagement across all phases of the project
• Develop staffing plans, including onboarding and offboarding of project resources
• Support governance processes, including participation in change control boards and approval workflows
• Ensure successful delivery and acceptance of project deliverables by sponsors and stakeholders

Project Manager – AD

Data Engineer

• Accurately input, update, and maintain data across multiple business and software systems
• Support data migration and conversion activities as part of the Facets implementation
• Perform routine data management tasks, ensuring data quality, accuracy, and completeness
• Validate and reconcile data across systems to ensure consistency during migration
• Identify and report data discrepancies, supporting resolution efforts
• Collaborate with data teams, QA, and business stakeholders to support integration and migration activities
• Follow established data governance standards and processes
• Maintain documentation related to data processes, workflows, and validation activities
• Support senior team members with data-related tasks and deliverables