Care Manager, BSW
Providence
Practice Manager
Shriners Children's
full-time
Posted on:
Location Type: Office
Location: Portland • Oregon • 🇺🇸 United States
Visit company websiteJob Level
Mid-LevelSenior
About the role
- Oversees daily clinic workflows to ensure efficiency and patient-centered care
- Supervises and coaches administrative and clinical support staff
- Ensures adherence to pediatric-specific health regulations
- Monitors revenue cycle with attention to subspecialty billing opportunities
- Identifies gaps in authorizations, referrals and documentation
- Fosters a child-friendly and family-centered environment
- Designs and implements strategies to improve patient/family satisfaction
- Handles escalated patient/family concerns
- Uses data and root cause analysis to identify and solve workflow inefficiencies
- Acts as a liaison across care teams, leadership and external partners
- Recruits and retains staff experienced in pediatric care
Requirements
- Bachelor's degree
- 3-5 years progressive experience in clinic or healthcare operations
- 5+ years of relevant experience
- Proven track record managing multidisciplinary teams and overseeing clinic workflows
- Masters degree in Healthcare Administration or Business Administration (preferred)
- Membership in American College of Healthcare (ACHE) (preferred)
- Membership in Medical Group Management Association (MGMA) (preferred)
- Lean Six Sigma Green Certification (preferred)
- 2+ years experience in Pediatric or Specialty care Settings (preferred)
Benefits
- medical, dental and vision coverage on their first day!
- 403(b) and Roth 403 (b) Retirement Saving Plan with matching contributions of up to 6% after one year of service
- paid time off
- life insurance
- short term and long-term disability
- Flexible Spending Account (FSA) plans
- tuition reimbursement
- home & auto insurance
- hospitalization
- critical illness insurance
- pet insurance
- coverage is available to employees and their qualified dependents in accordance with the plans
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
clinic workflowsrevenue cycle managementbillingauthorizationsreferralsdocumentationdata analysisroot cause analysispatient satisfaction strategiesmultidisciplinary team management
Soft skills
coachingsupervisioncommunicationproblem-solvingleadershipconflict resolutionorganizational skillsstaff recruitmentstaff retentionpatient-centered care
Certifications
Bachelor's degreeMaster's degree in Healthcare AdministrationMaster's degree in Business AdministrationLean Six Sigma Green CertificationMembership in American College of Healthcare (ACHE)Membership in Medical Group Management Association (MGMA)
