Shippo

Engineering Manager

• Here at Shippo, we are the shipping layer of the internet and we consider ourselves to be one of the core building blocks of e-commerce.
• Our mission is to make merchants successful through world class shipping. With our products and solutions, we level the playing field by providing our customers with best-in-class solutions that otherwise wouldn’t be available to them. Through Shippo e-commerce businesses, marketplaces, platforms and a variety of logistics infrastructure providers are able to connect to shipping carriers around the world from one API and dashboard. We provide our customers with the most competitive shipping rates, print labels, automated international documents, shipment tracking, facilitate the returns process and more.
• How we’ll deliver success:
• We are seeking an experienced Engineering Manager to lead a backend team working on and important and business critical domains at Shippo. This team plays a foundational role in enabling scalable, reliable, and efficient shipping solutions for our customers worldwide

Technical Program Manager

Here at Shippo, we are the shipping layer of the internet and we consider ourselves to be one of the core building blocks of e-commerce.
Our mission is to make merchants successful through world class shipping.
We are seeking an exceptional Principal Technical Program Manager (TPM) who will join our Engineering Leadership team and be responsible for execution of developer experience, site reliability (SRE), product security, and cross-organizational programs.
The Principal TPM will serve as a technical leader and strategic partner to engineering leadership, developer experience teams, SRE teams, security teams, and cross-functional stakeholders to define, prioritize, and execute programs that are foundational to our engineering excellence and operational resilience.
You will be responsible for programs that span multiple engineering teams, enhance our technical infrastructure, and directly impact our ability to scale efficiently, reliably, and securely.

Principal Technical Program Manager

Full-stack Engineer

• Here at Shippo, we are the shipping layer of the internet and we consider ourselves to be one of the core building blocks of e-commerce.
• Our mission is to make merchants successful through world class shipping. With our products and solutions, we level the playing field by providing our customers with best-in-class solutions that otherwise wouldn’t be available to them.
• Through Shippo, e-commerce businesses, marketplaces, platforms and a variety of logistics infrastructure providers are able to connect to shipping carriers around the world from one API and dashboard.
• We provide our customers with the most competitive shipping rates, print labels, automated international documents, shipment tracking, facilitate the returns process and more.
• Responsibilities
• - Implement, test, and deploy software services with high SLAs that can handle millions of requests a day with a BDD approach
• - Verify and ensure performance and correctness of systems in response time and throughput
• - Refactor existing systems for optimal performance and reuse
• - Contribute to design reviews, participate rigorously in peer reviews, and build automated test suites for new features, products, and systems
• - Work with a sense of urgency and iterate quickly in an Agile process
• - Exceptional problem solving skills: demonstrated ability to understand business challenges and translate those into technical solutions
• - Join the on-call rotation and respond quickly to system incidents

Senior Software Engineer (Remote)

• Here at Shippo, we are the shipping layer of the internet and we consider ourselves to be one of the core building blocks of e-commerce.
• Our mission is to make merchants successful through world class shipping. With our products and solutions, we level the playing field by providing our customers with best-in-class solutions that otherwise wouldn’t be available to them. Through Shippo, e-commerce businesses, marketplaces, and platforms are able to connect to shipping carriers around the world from one API and dashboard. We provide our customers with the most competitive shipping rates, print labels, automated international documents, shipment tracking, facilitate the returns process and more.
• We are looking for a Software Engineer III to join our Labels team! The Labels team is responsible for building and maintaining Shippo’s label core API and some of the most critical carrier integrations at Shippo like USPS, UPS and FedEx, as well as developing Shippo’s carrier integration technology.

Software Engineer III

Risk

• Take full ownership of protecting our ecosystem from fraud and abuse. You will lead the charge in identifying patterns of bad actors, designing proactive measures to mitigate risks, and creating scalable processes to safeguard our customers, partners, and company.
• You will leverage your technical expertise, data-driven approach, and investigative mindset to build and execute strategies that tackle complex fraud issues.
• You will problem-solve and partner across the organization, collaborating with teams like Product, Engineering, and Operations to ensure our defenses and processes stay ahead of emerging threats.
• Your ability to analyze data, distill insights, and implement impactful solutions will be critical to your success.
• You are skilled at navigating ambiguity, setting priorities, and maintaining focus in a fast-paced environment.
• You combine tactical execution with building our fraud strategy and take pride in owning your work from start to finish.
• What Success Looks Like in This Role:
• - Within 90 days, you are the recognized fraud SME across Shippo.
• - You’ve taken ownership of at least one high-impact fraud issue from identification through resolution.
• - Fraud KPIs are defined, tracked, and shared transparently.
• - Product/Engineering see you as a proactive partner, not a passive stakeholder.
• - You’ve made timely decisions—even in uncertainty—that reduced risk or loss.

Engineering Manager

Principal Technical Program Manager

Senior Software Engineer (Remote)

Software Engineer III

Senior Manager, Risk & Fraud - Trust & Safety