Shippo

Principal Technical Program Manager

Shippo

full-time

Posted on:

Origin:  • 🇺🇸 United States

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Salary

💰 $212,500 - $287,500 per year

Job Level

Lead

Tech Stack

DockerGrafanaKubernetesPrometheusTerraform

About the role

  • Here at Shippo, we are the shipping layer of the internet and we consider ourselves to be one of the core building blocks of e-commerce. Our mission is to make merchants successful through world class shipping. We are seeking an exceptional Principal Technical Program Manager (TPM) who will join our Engineering Leadership team and be responsible for execution of developer experience, site reliability (SRE), product security, and cross-organizational programs. The Principal TPM will serve as a technical leader and strategic partner to engineering leadership, developer experience teams, SRE teams, security teams, and cross-functional stakeholders to define, prioritize, and execute programs that are foundational to our engineering excellence and operational resilience. You will be responsible for programs that span multiple engineering teams, enhance our technical infrastructure, and directly impact our ability to scale efficiently, reliably, and securely.

Requirements

  • 10+ years of experience on software teams as Software Engineer, Engineering Manager or TPM 6+ years in TPM role B.S. in Software Engineering, Computer Science, or Technical Discipline Experience defining, influencing and running end-to-end complex technical programs Strategic thinking and ability to understand complex technical concepts and communicate them to executive business stakeholders Ability to drive change through building systems, frameworks and/or platforms Understanding of capacity, systems efficiency and mapping return on investment to engineering systems Excellent writing skills to distill contextualized metrics, facts, and raise clear risks with paths to green, to business and engineering stakeholders Facilitate and make complex decisions to keep programs moving and on time Ability to thrive in fast-paced, collaborative and ambiguous start-up like environments where thoughtfulness, an entrepreneurial mindset, persistent execution and relationships drive success Experience in driving change across large >120 engineering organizations TPMs are not expected to write or read code, but are expected to understand system flows, system architectures, and APIs