Sales and Partnerships Manager
ShipperHQ
full-time
Posted on:
Location Type: Hybrid
Location: United Kingdom
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About the role
- Drive growth through strategic partnerships and direct sales
- Turn relationships with agencies, platforms, and technology partners into revenue while acquiring and expanding customer accounts
- Collaborate cross-functionally to ensure partner and customer success and position ShipperHQ as a leading e-commerce solution
- Identify and close co-selling, referral, and go-to-market opportunities across partner and direct sales channels
- Manage the full sales funnel and continuously improve processes to drive efficiency and conversion
- Build strong customer relationships to maximize value, drive retention, and uncover upsell and cross-sell opportunities
- Represent ShipperHQ at industry events, webinars, and community initiatives
- Track partner and customer performance in CRM tools, sharing insights that inform strategy and growth
Requirements
- 4+ years of experience in SaaS sales, partnerships, customer success, account management, or business development.
- Experience working with agencies, technology partners, or platform ecosystems is a strong advantage.
- Strong understanding of the e-commerce landscape, including platforms, integrations, and merchant needs.
- Revenue-driven and accountable: motivated by outcomes, owns targets, and delivers measurable impact.
- Proven ability to manage a sales pipeline and close new business while growing existing accounts.
- Excellent relationship-building, communication, and negotiation skills.
- Comfortable working cross-functionally and managing multiple priorities in a fast-paced startup environment.
- Proficient with CRM and sales enablement tools.
- Able to quickly learn and communicate technical product details and value propositions.
- Demonstrated ability to effectively use AI tools (including prompt-based workflows) for research and analysis, paired with strong critical thinking and quality control to avoid low-quality outputs.
- Problem-solving mindset with a data-driven approach to identifying trends, opportunities, and areas for improvement.
Benefits
- Collaborate with a motivated team, directly tying your results to organizational success
- 22 Days Annual Leave
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
SaaS salesaccount managementbusiness developmentsales pipeline managementrevenue generationcustomer successnegotiationdata analysisAI toolse-commerce integrations
Soft skills
relationship-buildingcommunicationproblem-solvingcritical thinkingcross-functional collaborationtime managementadaptabilitystrategic thinkingcustomer retentioninsight sharing