Shipium

Full-stack Engineer

• Design and build our core platform services and APIs, ensuring they are scalable and reliable.
• Leverage modern AI tools for code generation, automated testing, and intelligent monitoring to increase team productivity and system reliability.
• Partner with product managers and other engineering teams to architect solutions that address complex customer challenges, using AI-powered analysis to inform your decisions.
• Serve as a mentor to junior and mid-level engineers, helping them adopt platform tools and AI best practices while fostering a collaborative engineering culture.
• Own the performance of production systems, debugging critical issues and implementing monitoring solutions to ensure we meet our service level agreements (SLAs).
• Research and evaluate emerging AI development tools and platform solutions to continuously enhance our development process and system capabilities.

Senior Software Development Engineer

Technical Customer Success

• Own end-to-end customer implementation, ensuring projects are delivered on time and exceed expectations
• Conduct kick-off calls, technical deep dives, weekly status meetings, training sessions, and post-implementation hyper-care
• Configure the Shipium platform for customer needs and oversee API integrations
• Advise customers on technical best practices and solve technical challenges
• Partner with cross-functional teams (Engineering, Product, and Customer Success) to ensure seamless hand-off and issue resolution
• Define and document tailored implementation processes and maintain clear communication with stakeholders
• Mentor and support junior team members, sharing knowledge and participating in team development
• Demonstrate the product and build lasting customer relationships

Senior Technical Implementation Specialist

Social Media Manager

• Create and publish a steady drumbeat of posts across LinkedIn, YouTube, and X using video, motion graphics, carousels, infographics, and text posts
• Work closely with product marketing and solutions engineers to showcase product features, demos, and technical concepts directly in social feeds
• Highlight customer stories, product differentiators, and industry insights without relying on gated PDFs or “click here” campaigns
• Adapt stories to the native strengths of each platform and experiment with new formats
• Translate highly technical shipping and logistics concepts into accessible, compelling content
• Track engagement and resonance at the content level and evolve formats and narratives based on performance and audience feedback
• Provide content to partnerships, support demand generation repackaging, and collaborate with customer success to integrate published content into customer communications

Senior Software Development Engineer

Senior Technical Implementation Specialist

Social Media Marketing Manager