Creatively connect with potential customers, both self-sourced and pre-vetted by the Business Development or Partnerships team, to understand the Merchant's goals and determine a mutual fit.
Work with Sales Engineer to construct a full stack solution for potential customers.
Work with pricing and analytics teams to ensure competitive pricing while maintaining positive margins.
Identify the nuances of customer’s business and consult on partners and integrations which could help facilitate a partnership with ShipBob as well as greater efficiencies for the business.
Follow Mid-Market Sales Process, keeping up with any iterations made by the business.
Move customers efficiently through the sales process, ensuring all expectations are properly set and understood.
Negotiate contract terms and general partnership agreements.
Have a thorough understanding of both our tech offerings and Operational capabilities.
Maintain an updated, clean and thorough pipeline to ensure proper forecasting and up to date CRM notes so account status is clear.
Provide feedback to management to continue to improve the sales process and Merchant experience.
Facilitate proper handoff to the post sales team.
Additional duties and responsibilities as necessary.
Reports to the Director, Sales – Mid Market.
Requirements
At least 5+ years of Account Executive sales experience closing complex deals with an average deal size >$1M.
Demonstrated experience managing cross-functional stakeholders and clients through a 6–12-month sales cycle.
A network of contacts and relationships in the Mid-Market e-commerce space built on your trusted reputation.
Track record of helping e-commerce merchants expand into international markets is a plus.
Excellent verbal and written communication skills
Excellent organizational skills, both for yourself and others involved in bringing in new business.
Ability to quickly build trust and confidence to understand client needs and successfully navigate the negotiation process.
Ability to report, and utilize, insights using a CRM and other tools to ensure efficient Sales Operations.