ShipBob, Inc.

Account Executive – Mid-Market

ShipBob, Inc.

full-time

Posted on:

Origin:  • 🇬🇧 United Kingdom

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Job Level

Mid-LevelSenior

About the role

  • Creatively connect with potential customers, both self-sourced and pre-vetted by the Business Development or Partnerships team, to understand the Merchant's goals and determine a mutual fit.
  • Work with Sales Engineer to construct a full stack solution for potential customers.
  • Work with pricing and analytics teams to ensure competitive pricing while maintaining positive margins.
  • Identify the nuances of customer’s business and consult on partners and integrations which could help facilitate a partnership with ShipBob as well as greater efficiencies for the business.
  • Follow Mid-Market Sales Process, keeping up with any iterations made by the business.
  • Move customers efficiently through the sales process, ensuring all expectations are properly set and understood.
  • Negotiate contract terms and general partnership agreements.
  • Have a thorough understanding of both our tech offerings and Operational capabilities.
  • Maintain an updated, clean and thorough pipeline to ensure proper forecasting and up to date CRM notes so account status is clear.
  • Provide feedback to management to continue to improve the sales process and Merchant experience.
  • Facilitate proper handoff to the post sales team.
  • Additional duties and responsibilities as necessary.
  • Reports to the Director, Sales – Mid Market.

Requirements

  • At least 5+ years of Account Executive sales experience closing complex deals with an average deal size >$1M.
  • Demonstrated experience managing cross-functional stakeholders and clients through a 6–12-month sales cycle.
  • A network of contacts and relationships in the Mid-Market e-commerce space built on your trusted reputation.
  • Track record of helping e-commerce merchants expand into international markets is a plus.
  • Excellent verbal and written communication skills
  • Excellent organizational skills, both for yourself and others involved in bringing in new business.
  • Ability to quickly build trust and confidence to understand client needs and successfully navigate the negotiation process.
  • Ability to report, and utilize, insights using a CRM and other tools to ensure efficient Sales Operations.