Diagnostics Solutions Consultant
Zoetis
Solutions Architect
ShipBob, Inc.
full-time
Posted on:
Location Type: Remote
Location: Remote • Alabama, Arizona, California, Colorado, Florida, Idaho, Illinois, Iowa, Kansas, Kentucky, Louisiana, Maine, Massachusetts, Minnesota, Missouri, Montana, Nevada, New Hampshire, New Jersey, New York, North Carolina, Ohio, Oklahoma, Oregon, Pennsylvania, Rhode Island, South Carolina, South Dakota, Tennessee, Texas, Utah, Vermont, Virginia, Washington, Wisconsin • 🇺🇸 United States
Visit company websiteSalary
💰 $90,630 - $151,050 per year
Job Level
Mid-LevelSenior
About the role
- Support our sales team for custom integration build outs for large merchants.
- Researching upstream APIs and systems, and building ERDs (entity relationship diagrams), including field mapping.
- Build RFPs (request for proposal) for custom work needed for customers to send to SI partners.
- Work hand-in-hand with the partnerships team across new general-purpose integrations, collect feedback, and translate it back to developers for roll out across our existing and future customer base.
- Interface directly with customers to collect user requirements and system documentation.
- Project managing integrations alongside our SI partners, including keeping internal stakeholders well informed.
- Leverage resources available - SI (systems integrator) partners, internal ShipBob engineers, technical support, and sales engineering - to get projects done on time and on budget.
- Ensure quality recommendations on architecture by building intimacy with upstream systems (e.g. Netsuite) and ShipBob’s API.
- Other duties/responsibilities as necessary.
Requirements
- 3+ years' experience in roles that demand both customer interaction and technical prowess (e.g. Solutions, Sales Engineering, technical account management).
- 3+ years' experience with integration development, APIs or IPaaS systems.
- Experience building out complex code (ideally, using JavaScript)
- An established track record of driving cross-functional organizational alignment across groups such as Engineering, Sales, Marketing, Operations and Support.
- Outstanding analytical and decision-making skills that provide structure to complex and ambiguous situations.
- Excellent written and verbal communication skills demonstrated through a track record of clearly and concisely conveying information and ideas to all levels of the organization.
- Ecommerce experience and shipping/logistics experience is a plus.
Benefits
- Medical, Dental, Vision & Basic Life Insurance
- Paid Maternity/Parental Leave Program
- Flexible Time Off Program
- Paid Sick Leave
- Floating Holidays (2 days/year)
- Wellness Days (1 day/quarter)
- 401K Match
- Comprehensive Benefits Package >>> https://www.shipbob.com/careers/
- See Our High-Performing Culture >>> Check us out on Instagram (@lifeatshipbob)
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
integration developmentAPIsIPaaS systemsJavaScriptentity relationship diagramsfield mappingproject managementarchitecture recommendationscustomer requirements gatheringRFPs
Soft skills
customer interactionanalytical skillsdecision-making skillscross-functional alignmentcommunication skillsorganizational skillsfeedback translationstakeholder managementproblem-solvingcollaboration
