Shiftmove

Head of IT Operations

Shiftmove

full-time

Posted on:

Location Type: Remote

Location: Germany

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Job Level

Lead

Tech Stack

MacOS

About the role

  • Own and evolve the Corporate IT strategy and operating model for a growing, post M&A organisation
  • Lead, develop and scale a distributed IT team across Germany and France, including evolving the team structure and model toward a sustainable long-term setup
  • Drive the integration and harmonisation of tools, systems and processes across acquired entities
  • Own end-to-end Corporate IT operations, including identity & access management, Google Workspace and Microsoft 365, endpoint and device management, office IT and the internal helpdesk
  • Own and execute Corporate IT security fundamentals (identity, access, endpoint security, device hardening and IT policies), partnering with Engineering and external experts on more advanced topics
  • Improve reliability and scalability through automation, documentation and self-service
  • Own IT vendor management, contracts and budget planning, and act as a trusted advisor to leadership on risks, trade-offs and priorities**

Requirements

  • Several years of experience in IT Operations / Workplace IT, including people leadership (you will lead a global team of 5 in Germany and France)
  • You keep things simple while being pragmatic and balancing security, employee experience and scalability
  • Experience scaling IT in a fast-growing, international tech, SaaS or post-M&A environment
  • Strong hands-on experience with Google Workspace, Microsoft 365, identity & access management, endpoint and device management (macOS & Windows) and modern SaaS tooling
  • Practical experience improving endpoint, access and workplace security in an environment that was still maturing
  • Proven ability to automate IT processes (e.g. onboarding/offboarding, approvals, access provisioning)
  • Strong ownership mentality, you’re comfortable deciding, prioritising and executing
  • Fluent English (German and/or French is a strong plus)
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
IT operationsidentity managementaccess managementendpoint managementdevice managementautomationsecurity fundamentalsSaaSGoogle WorkspaceMicrosoft 365
Soft Skills
people leadershippragmatismownership mentalitydecision makingprioritizationexecutioncommunication