ShiftKey

Product Manager

• Drive scalable, API-first solutions by setting clear boundaries against bespoke, one-off customization requests from Sales or Partners to protect the long-term health of the platform.
• Lead the strategy for our middleware (SAMI), ensuring our marketplace can seamlessly exchange data with external healthcare workforce systems, payroll providers, and future BI tools.
• Turn complex business needs into clear technical execution, including designing API specs, mapping data fields, and defining error handling alongside your dedicated engineering team.
• Track the success of every integration you ship by defining metrics for adoption and retention, ensuring the pipes you build are actually used by customers rather than just marked as "done".
• Maintain a strategic view of the HR tech landscape to identify which integration categories will give us a competitive advantage and which are distractions.

Senior Product Manager – Integrations, Platform