SHI International Corp.

ITAM Program and Business Transformation Consultant

SHI International Corp.

full-time

Posted on:

Location Type: Remote

Location: Remote • New Jersey • 🇺🇸 United States

Visit company website
✨ AI Apply
Apply

Salary

💰 $70,000 - $120,000 per year

Job Level

JuniorMid-Level

Tech Stack

CloudITSM

About the role

  • Lead customer workshops to align ITAM strategy with business transformation goals.
  • Develop and build, as directed, new ITAM added value opportunities for our customers, for example delivering new state of the art ITAM related business alignment strategies.
  • Facilitate maturity assessments and gap analyses across ITAM, ITSM, FinOps, and Cloud Governance.
  • Develop transformation roadmaps and business cases for ITAM program evolution.
  • Analyze customer environments to identify lifecycle process gaps and improvement opportunities.
  • Producing and presenting intermediate, analytical, and results that ensure projects are conducted and closed to the satisfaction of all parties.
  • Recommend fit-for-purpose ITAM tools and integrations aligned to business outcomes.
  • Deliver high-impact presentations to C-Level stakeholders on ITAM value realization.
  • Contribute to the development of SHI’s ITAM Transformation Framework, methodologies, and toolkits.
  • Author thought leadership content (whitepapers, blogs, presentations) to support customer education.
  • Collaborate with internal teams to evolve SHI’s ITAM service offerings and delivery models.
  • Support sales teams in positioning ITAM transformation services during pre-sales engagements.
  • Ensure all engagements are delivered with high quality, ethical standards, and customer satisfaction.
  • Maintain awareness of ISO standards, ITIL, and emerging best practices in ITAM and transformation.

Requirements

  • 2 years’ experience in an ITAM Governance Role
  • 2 years ITAM Program design and implementation experience
  • 1-2 years ITAM end user/practitioner experience
  • Vendor platform purchasing & deployment experience
  • IT ticketing software experience
  • Candidate will be expected to understand all aspects of the hardware and software lifecycle – from purchasing to deployment to decommissioning as well as the IT, finance, and other related disciplines with ITAM and ITSM processes.
Benefits
  • Health, wellness, and financial benefits to offer peace of mind to you and your family.
  • Continuous professional growth and leadership opportunities.
  • World-class facilities and the technology you need to thrive – in our offices or yours.

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
ITAM strategyITAM program designITAM implementationmaturity assessmentsgap analysestransformation roadmapslifecycle process analysisfit-for-purpose ITAM toolsbusiness alignment strategiesthought leadership content
Soft skills
leadershipcommunicationcollaborationpresentation skillscustomer satisfactionanalytical skillsproject managementethical standardscustomer educationstakeholder engagement