Lead customer workshops to align ITAM strategy with business transformation goals.
Develop and build, as directed, new ITAM added value opportunities for our customers, for example delivering new state of the art ITAM related business alignment strategies.
Facilitate maturity assessments and gap analyses across ITAM, ITSM, FinOps, and Cloud Governance.
Develop transformation roadmaps and business cases for ITAM program evolution.
Analyze customer environments to identify lifecycle process gaps and improvement opportunities.
Producing and presenting intermediate, analytical, and results that ensure projects are conducted and closed to the satisfaction of all parties.
Recommend fit-for-purpose ITAM tools and integrations aligned to business outcomes.
Deliver high-impact presentations to C-Level stakeholders on ITAM value realization.
Contribute to the development of SHI’s ITAM Transformation Framework, methodologies, and toolkits.
Author thought leadership content (whitepapers, blogs, presentations) to support customer education.
Collaborate with internal teams to evolve SHI’s ITAM service offerings and delivery models.
Support sales teams in positioning ITAM transformation services during pre-sales engagements.
Ensure all engagements are delivered with high quality, ethical standards, and customer satisfaction.
Maintain awareness of ISO standards, ITIL, and emerging best practices in ITAM and transformation.
Requirements
2 years’ experience in an ITAM Governance Role
2 years ITAM Program design and implementation experience
Candidate will be expected to understand all aspects of the hardware and software lifecycle – from purchasing to deployment to decommissioning as well as the IT, finance, and other related disciplines with ITAM and ITSM processes.
Benefits
Health, wellness, and financial benefits to offer peace of mind to you and your family.
Continuous professional growth and leadership opportunities.
World-class facilities and the technology you need to thrive – in our offices or yours.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
ITAM strategyITAM program designITAM implementationmaturity assessmentsgap analysestransformation roadmapslifecycle process analysisfit-for-purpose ITAM toolsbusiness alignment strategiesthought leadership content