Sheraton Heathrow Hotel

Innovation Manager

Sheraton Heathrow Hotel

full-time

Posted on:

Location Type: Hybrid

Location: London • United Kingdom

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Tech Stack

Cyber Security

About the role

  • play a key part in shaping how Heathrow embraces new technology by identifying opportunities that genuinely add value.
  • build strong relationships across the organisation, helping colleagues articulate their challenges and uncover where innovation can make a measurable difference.
  • design and lead trials that test new ideas in a safe, controlled and cost‑effective way—ensuring that each trial has clear objectives, defined success measures, and strong business sponsorship.
  • work hand‑in‑hand with internal partners and external specialists, coordinating all aspects of trial delivery from planning and risk identification to collaboration with teams such as Data Protection, Cyber Security, AI Ethics and Health & Safety.
  • ensure that every trial meets Heathrow’s required standards and aligns with our technology, safety and wellbeing frameworks.

Requirements

  • Ability to design and run structured technology or process trials, including setting clear objectives, success measures and outcomes.
  • Experience building positive working relationships with a range of internal and external stakeholders.
  • Clear and engaging communication skills, able to present complex information simply and effectively.
  • Resilience and the ability to deliver at pace, removing barriers and maintaining momentum.
  • Ability to work independently, managing your own workload while contributing effectively to team goals.
  • Experience working in complex or multidisciplinary environments, coordinating input from different teams or partners.
Benefits
  • competitive salaries and excellent benefits
  • performance-based annual bonuses
  • longer-term Share in Success Bonus plans
  • generous annual leave allowances
  • market-leading pensions
  • family friendly policies
  • access to private health insurance
  • wide range of wellbeing tools
  • varied learning and development opportunities
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
trial designprocess trialsobjective settingsuccess measuresoutcome measurement
Soft Skills
relationship buildingcommunication skillsresilienceindependent workteam collaboration