Aerodrome Procedures Manager
Sheraton Heathrow Hotel
full-time
Posted on:
Location Type: Hybrid
Location: United Kingdom
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About the role
- Lead the development, maintenance, and governance of aerodrome procedure documents, ensuring full alignment with CAA requirements, Health & Safety standards, and wider regulatory and industry best practice.
- Oversee aerodrome change management - driving robust engagement, completing safety reviews, and ensuring all changes are implemented safely and effectively.
- Responsible for the issue, control, and upkeep of airside operational publications under the Head of Airside Operations, including OSIs and the transition to a consolidated Airside Ground Manual, maintaining strong document governance and standards.
- Work with HAL teams, NATS, airlines, ground handlers, and service providers; ensure supporting materials (including Heathrow airside maps) are kept current; and deliver ad hoc procedural/compliance projects as required.
Requirements
- Excellent written and verbal communication skills, including producing high-quality formal documentation.
- Strong working knowledge of airside operations, Heathrow’s regulatory environment, and the practical application of wider regulatory standards and guidance.
- Operational airside experience at the supervisory level or higher.
- Experience leading and developing a small team, providing direction, coaching and performance oversight to deliver high-quality outputs.
- Full, valid UK driving licence and ability to pass an occupational health medical to obtain/hold an Airside Driving Permit (all areas).
- Ideally, you will also have:
- Proven ability to engage and influence stakeholders in complex operational environments (ideally airside/airport operations).
- Demonstrable experience working within Quality and Safety Management Systems.
Benefits
- Competitive salaries
- Excellent benefits
- Performance-based annual bonuses
- Share in Success Bonus plans
- Generous annual leave allowances
- Market-leading pensions
- Family friendly policies
- Access to private health insurance
- Wide range of wellbeing tools
- Learning and development opportunities
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
aerodrome procedure developmentsafety reviewsdocument governancecompliance projectsQuality Management SystemsSafety Management Systemsairside operational publicationschange managementformal documentation productionregulatory standards application
Soft Skills
written communicationverbal communicationteam leadershipcoachingperformance oversightstakeholder engagementinfluencedirection provisionoperational oversightproblem-solving
Certifications
UK driving licenceAirside Driving Permit