Work with a caseload of 10-20 single and family households in supportive housing
Support the housing first model using a trauma informed care approach to maximize client success and long-term self-sufficiency
Conduct individual needs assessments and use outcomes to determine supports needed to maintain stability and achieve goals
Develop Individualized Service Plans and assist clients in planning for discharge/graduation
Assist clients in securing appropriate services and coordinate delivery of services (employment, housing, finance, mental health, disability resources, etc.)
Provide support to clients experiencing crises and implement emergency procedures
Create and maintain financial budgets and money management education with clients; ensure rent and utilities are paid timely
Maintain complete client records in accordance with agency standards and timely documentation in client file and HMIS
Participate in on-call rotation, staff meetings, and trainings as directed by supervisor
Function as a contributing member of a multidisciplinary team with Shelter House Inc. and partner agencies
Safely utilize Shelter House owned vehicles to drive clients to various locations
Exemplify the Shelter House core values: Inclusivity, Collaboration, Accountability, Respect and Empowerment
Requirements
A bachelor's degree in human services/ related field or commensurate experience
1+ years of case management/ direct services/other related experience
Strong written and oral communication skills
Ability to prioritize competing priorities and make sound judgements
Ability to complete tasks while navigating frequent interruptions
Ability to deliver creative, resourceful solutions to unique challenges
Strong organizational and time management skills
Valid Driver’s License and reliable transportation
Ability to Drive a 15 passenger van
Willingness to work evenings and weekends when needed
Annual TB Test is required
Ability to sit or stand for long periods
Ability to lift items weighing 10-20 pounds
Benefits
Medical, Dental & Vision Insurance
401K contributions with a 4% employer match
13 Paid Holidays, 2 Floating Holidays and the opportunity to take your Birthday Off
Two Semi-Annual Team Building Events
Work-life balance
Generous employer contribution towards premiums
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
case managementindividual needs assessmentsIndividualized Service Plansfinancial budgetingmoney management educationcrisis interventiondocumentation in HMIStransportation services
Soft skills
strong written communicationstrong oral communicationprioritizationsound judgementcreativityresourcefulnessorganizational skillstime managementability to work under interruptions
Certifications
bachelor's degree in human servicesvalid Driver’s Licenseannual TB Test