Manager, Delivery – CX Transformation
Willowtree, LLC
PMP
Business Manager Assistant
Acosta
full-time
Posted on:
Location Type: Hybrid
Location: Norfolk • Virginia • 🇺🇸 United States
Visit company websiteJob Level
Mid-LevelSenior
About the role
- Customer Forms – Contract generation via customer portals, Acosta Sprint, Acosta Relay and Excel.
- Client Financial Tools – Creating customer events and maintenance as required.
- Trade Reconciliation – Responding to claims alerts; maintaining fund balances within client metrics.
- Order Alerts – Verifying accurate pricing and promotions on customer orders.
- Data Support – Submissions of price changes, item setup requests and customer-facing information in customer portals.
- Support promotional planning and execution process.
- Collaborate with cross-functional teams to strengthen and modernize services and capabilities.
- Manage time effectively and communicate to meet deadlines and resolve problems.
Requirements
- High School diploma or equivalent required.
- 3 – 5 years prior experience with data entry, preferably with a food broker or college graduate.
- Prior experience utilizing MS Word, Excel and e-mail programs.
- Strong communication skills internally and externally.
- Motivated self-starter and problem solver.
- Efficient and effective use of Microsoft Office.
- Must be able to represent the company in a professional manner.
- Detail oriented.
- Adhere to assigned deadlines.
- Physical requirements: Seeing; Listening.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
data entrycontract generationtrade reconciliationprice changes submissionsitem setup requests
Soft skills
strong communication skillsmotivated self-starterproblem solverdetail orientedtime management
Certifications
High School diploma or equivalent
