Shell

Human Resources

• Provide seamless end-to-end resolution of HR queries
• Execute benefit administration, including third party contracts
• Support Line Managers with Organizational Management
• Liaising with recruitment agencies
• Handling all information in line with GDPR
• Provide insight to stakeholders through data analysis
• Ensure smooth run of monthly payroll for CZ and SK
• Ensure accurate administration of employment related contracts
• Provide administrative support to HR Advisor related to maternity/paternity leavers
• Supporting audits
• Processing of HR related invoices
• Providing support for HR digitalisation projects
• Monitor HR suppliers contracts
• Provide coaching and feedback to line managers
• End to end responsibility for agency employees
• Ensuring compliance with labor law and internal governance.

HR Associate

Operations

• Run Voice of customer program, analyse results regularly, engage with territory managers and marketing colleagues on improvements
• Run Mystery motorist program – Brand essentials audit / Marketing essentials audit
• Provide reporting of results on assigned activites
• Use available budgets for competitions and other motivation tools to improve sales and site employees engagement
• Promote, communicate and coordinate global motivation program PMTDR
• Manage and administer communication tools such as Shell MarketHub for files sharing, WorkJam for general communication, engagement and trainings, and others
• Coordinate territory managers agenda through „call planning cycle“ by collecting needs of other departments and its validation with management
• Managing regional uniforms suppliers on a local level, ensuring seamless communication, ordering, deliveries and invoicing
• Supporting the operation standards by regularly engaging in process reviews, compliance checks, process descriptions
• Support other departments in activies such as review of „ready for customer“ checklists, monitoring and reporting territory managers site visits, etc.

Operations Excellence Implementer

Business Intelligence Developer

• Create interactive dashboards using Power BI integrating data from SQL Excel Azure and other sources for real-time reporting
• Apply strong data modeling and UX principles in Power BI including DAX row-level security and performance optimization to support business KPIs
• Translate complex business problems into structured data-driven insights that drive strategic and operational decisions
• Design and execute A/B testing hypothesis testing and pre-post analysis to assess campaign effectiveness and business impact
• Build scalable tools and frameworks to monitor and enhance Loyalty/CRM performance across customer segments

Senior BI Analyst

Data Scientist

• Develop and implement machine learning and optimization models
• Apply process-mining and AI/ML techniques
• Collaborate with data scientists and engineers
• Implement MLOps and DevOps workflows
• Contribute to research and innovation in process analytics