Shell

Sales

• Ensure all sales, financial, operational, and HSSE goals are delivered
• Implementation of customer and dealer value propositions
• Responsible for negotiations with dealers
• Deliver IP volume targets by collaborating with teams
• Manage DSO, OD, and Credit Risks
• Ensure all lease renewals are managed
• Deliver growth, contract renewals, and value-added projects

Sales & Acquisition Area Manager

Human Resources

• Provide seamless end-to-end resolution of HR queries
• Execute benefit administration, including third party contracts
• Support Line Managers with Organizational Management
• Liaising with recruitment agencies
• Handling all information in line with GDPR
• Provide insight to stakeholders through data analysis
• Ensure smooth run of monthly payroll for CZ and SK
• Ensure accurate administration of employment related contracts
• Provide administrative support to HR Advisor related to maternity/paternity leavers
• Supporting audits
• Processing of HR related invoices
• Providing support for HR digitalisation projects
• Monitor HR suppliers contracts
• Provide coaching and feedback to line managers
• End to end responsibility for agency employees
• Ensuring compliance with labor law and internal governance.

HR Associate

Operations

• Run Voice of customer program, analyse results regularly, engage with territory managers and marketing colleagues on improvements
• Run Mystery motorist program – Brand essentials audit / Marketing essentials audit
• Provide reporting of results on assigned activites
• Use available budgets for competitions and other motivation tools to improve sales and site employees engagement
• Promote, communicate and coordinate global motivation program PMTDR
• Manage and administer communication tools such as Shell MarketHub for files sharing, WorkJam for general communication, engagement and trainings, and others
• Coordinate territory managers agenda through „call planning cycle“ by collecting needs of other departments and its validation with management
• Managing regional uniforms suppliers on a local level, ensuring seamless communication, ordering, deliveries and invoicing
• Supporting the operation standards by regularly engaging in process reviews, compliance checks, process descriptions
• Support other departments in activies such as review of „ready for customer“ checklists, monitoring and reporting territory managers site visits, etc.

Sales & Acquisition Area Manager

HR Associate

Operations Excellence Implementer