The Manager of Operations, Medical Record Retrieval has an overall responsibility to ensure all required tasks are performed in a consistent, timely, and highly professional manner.
The Manager of Operation ensures objectives, principals, values, mission and foundation are clearly stated.
Organize, lead, and participate, as needed, in client meetings to ensure existing programs and services meet and/or exceed customer expectations.
Lead a team of functional release of information specialists to achieve goals and objectives quickly, efficiently and profitably.
Hire and retain talent, provide clear direction and accountability to employees, coach and mentor key employees, and maintain core values and culture, including performance management of employees.
Assist in the development of annual budgeting and fiscal planning as required.
Requirements
Bachelor’s degree and prior experience, preferred
Extremely team oriented
High proficiency in Microsoft products required, Outlook, Word and Excel
Ability to work well in fast-paced, multi-tasking environment while prioritizing and meeting deadlines
Superior communication skills
Outstanding customer service with strong negotiation skills
Detail oriented, with strong analytical skills and effective problem-solving skills
Ability to handle confidential materials and information in a professional manner
Availability to travel as needed; could be extensive and include overnight stays
Benefits
N/A
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