Sharecare

Operations Manager

Sharecare

full-time

Posted on:

Location Type: Remote

Location: Remote • 🇺🇸 United States

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Job Level

Mid-LevelSenior

About the role

  • The Manager of Operations, Medical Record Retrieval has an overall responsibility to ensure all required tasks are performed in a consistent, timely, and highly professional manner.
  • The Manager of Operation ensures objectives, principals, values, mission and foundation are clearly stated.
  • Organize, lead, and participate, as needed, in client meetings to ensure existing programs and services meet and/or exceed customer expectations.
  • Lead a team of functional release of information specialists to achieve goals and objectives quickly, efficiently and profitably.
  • Hire and retain talent, provide clear direction and accountability to employees, coach and mentor key employees, and maintain core values and culture, including performance management of employees.
  • Assist in the development of annual budgeting and fiscal planning as required.

Requirements

  • Bachelor’s degree and prior experience, preferred
  • Extremely team oriented
  • High proficiency in Microsoft products required, Outlook, Word and Excel
  • Ability to work well in fast-paced, multi-tasking environment while prioritizing and meeting deadlines
  • Superior communication skills
  • Outstanding customer service with strong negotiation skills
  • Detail oriented, with strong analytical skills and effective problem-solving skills
  • Ability to handle confidential materials and information in a professional manner
  • Availability to travel as needed; could be extensive and include overnight stays
Benefits
  • N/A 📊 Resume Score Upload your resume to see if it passes auto-rejection tools used by recruiters Check Resume Score

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
budgetingfiscal planninganalytical skillsproblem-solving skills
Soft skills
team orientedcommunication skillscustomer servicenegotiation skillsdetail orientedability to prioritizeability to meet deadlines
Certifications
Bachelor's degree
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