Shake Shack

Regional People Partner

Shake Shack

full-time

Posted on:

Location Type: Remote

Location: ArizonaCaliforniaUnited States

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Salary

💰 $78,318 - $129,888 per year

About the role

  • Facilitates and manages employee relations and compliance guidance
  • Responds to, investigates, and resolves ER issues thoroughly and in a timely manner.
  • Provides training on how to conduct investigations and proper documentation
  • Provides sound guidance with a compliance lens to managers on HR-related questions
  • Advises and trains managers and supervisors in best employee relations practices
  • Supports Senior Compliance Manager in creating content and training leaders
  • Serves as key contact for all Regional People inquiries
  • Manages Shake Shack’s Background Check process in compliance with local jurisdictional requirements.
  • Conducts HR audits across the region to drive awareness and accountability

Requirements

  • High School Diploma or Equivalent
  • Bachelor's Degree
  • Master's Degree - Preferred
  • Preferred: SHRM - CP or SHRM - SCP, PHR
  • 4-6 years Related Experience
  • Multi-unit and multi-state/jurisdiction retail or restaurant support experience needed.
  • Experience managing a high volume of complex employee relations cases.
  • Experience with complex people issues and investigations
  • Experience thoroughly documenting investigations and performance issues; using case management systems
  • Experience training both virtually and in person
  • Experience managing accommodations under ADA and state level accommodation guidelines
  • Experience and knowledge of federal, state and local labor laws
  • Experience using Microsoft Word, Excel, PowerPoint, Teams
  • Highly organized with the ability to appropriately prioritize and manage competing priorities, ability to work at a fast pace while mitigating risk, consistently clear, concise and effective in written and verbal communication.
Benefits
  • Shake Shack Meal Discounts
  • Exclusive corporate discounts for travel, electronics, wellness, leisure activities and more
  • Medical, Dental, and Vision Insurance*
  • Employer Paid Life and Disability Insurance*
  • 401k Plan with Company Match*
  • Paid Time Off*
  • Paid Parental Leave*
  • Access to Employee Assistance Program on Day 1
  • Pre-Tax Commuter and Parking Benefits
  • Flexible Spending and Dependent Care Accounts*
  • Development and Growth Opportunities* *Eligibility criteria applies
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
employee relationscompliance guidanceinvestigationsdocumentationHR auditscase management systemsADA accommodationslabor laws
Soft Skills
organizational skillsprioritizationcommunicationtrainingproblem-solving
Certifications
SHRM - CPSHRM - SCPPHR