Manager

• Ensure and lead the global management of Circularity and Sustainability Certification services (accredited or non-accredited)
• Maintain or extend the scope of accreditations / approvals in line with the Circularity and Sustainability Certification strategy and business needs
• Manage a team of Product Managers and act as an Accreditation Manager for key Social Certification schemes
• Participate in the definition of product strategies, policies and internal systems for Circularity and Sustainability Certification services

Global Circularity and Sustainability Certification Manager

Business Development Rep

• Manage customer enquiries, produce accurate and timely quotations, process orders, and support continuous improvement across sales operations.
• Identify and engage potential new clients through targeted outreach, networking events, and collaboration with the marketing team to deliver growth strategies.
• Drive commercial success by improving enquiry‑to‑order conversion rates, generating new business revenue, and creating compelling business cases for SGS services.
• Maintain accurate reporting and documentation in Salesforce, preparing business plans, progress updates, and supporting responsible sales practices as required.
• Conduct market research, maintain industry knowledge, and develop strong client relationships while collaborating with internal teams to support strategic planning and delivery.

Business Development Associate

Account Manager

• To develop a strategic and durable partnership between SGS and assigned global clients, representing SGS at all levels with special attention to Director and VP level
• To identify and develop new revenue opportunities within our client base, working closely with the SGS network and global Technical Competence Team
• To manage the successful implementation and delivery of diverse and/or complex client-specific projects of different sizes on a global basis by ensuring contractual obligations and deliverables are met and client’s expectations exceeded, where possible
• Responsible for the development of long-term sustainable business partnerships between SGS and our Key international clients
• Represent the SGS network in reporting directly to our client’s senior management teams in a professional manner regarding SGS’ performance
• Responsible for the strategic growth and development of key international clients
• Develop and ensure successful implementation of a client specific Global Key Account Development Plan, matching the key drivers and needs of the client with SGS
• Act as the primary liaison between SGS and the client’s management team at a Director or VP level in order to lead and ensure the smooth and effective management of existing programs with the global network in accordance with client KPIs
• Supervise the deployment and enhancement of global co-operative agreements within the SGS network, ensuring that all program elements are properly deployed and monitored on an ongoing basis
• Liaise effectively with global technical teams in advance of the deployment of new projects to ensure the optimum execution structure and technical support is agreed and implemented
• Manage the investigation and resolution/remediation processes for any client concerns or complaints or claims following appropriate escalation procedures as required
• Identify and mitigate risk relating to poor performance and/or client expectations, with a proactive and constructive approach

Global Key Account Manager – Retail Solution

• To develop a strategic and durable partnership between SGS and assigned global clients, representing SGS at all levels with special attention to Director and VP level.
• To identify and develop new revenue opportunities within our client base, working closely with the SGS network and global Technical Competence Team.
• To manage the successful implementation and delivery of diverse and/or complex client-specific projects of different sizes on a global basis by ensuring contractual obligations and deliverables are met and client’s expectations exceeded, where possible.
• Responsible for the development of long-term sustainable business partnerships between SGS and our Key international clients.
• Represent the SGS network in reporting directly to our client’s senior management teams in a professional manner regarding SGS’ performance.
• Responsible for the strategic growth and development of key international clients.
• Develop and ensure successful implementation of a client specific Global Key Account Development Plan, matching the key drivers and needs of the client with SGS.
• Act as the primary liaison between SGS and the client’s management team at a Director or VP level in order to lead and ensure the smooth and effective management of existing programs with the global network in accordance with client KPIs.
• Supervise the deployment and enhancement of global co-operative agreements within the SGS network, ensuring that all program elements are properly deployed and monitored on an on-going basis.
• Liaise effectively with global technical teams in advance of the deployment of new projects to ensure the optimum execution structure and technical support is agreed and implemented.
• Manage the investigation and resolution/remediation processes for any client concerns or complaints or claims following appropriate escalation procedures as required.
• Identify and mitigate risk relating to poor performance and/or client expectations, with a proactive and constructive approach.

• To develop a strategic and durable partnership between SGS and assigned global clients.
• Representing SGS at all levels with special attention to Director and VP level.
• To identify and develop new revenue opportunities within our client base.
• Working closely with the SGS network and global Technical Competence Team.
• To manage the successful implementation and delivery of diverse and/or complex client-specific projects of different sizes on a global basis.
• Responsible for the development of long-term sustainable business partnerships between SGS and our Key international clients.
• Represent the SGS network in reporting directly to our client’s senior management teams in a professional manner regarding SGS’ performance.
• Responsible for the strategic growth and development of key international clients.
• Develop and ensure successful implementation of a client specific Global Key Account Development Plan.
• Act as the primary liaison between SGS and the client’s management team at a Director or VP level.
• Supervise the deployment and enhancement of global co-operative agreements within the SGS network.
• Liaise effectively with global technical teams in advance of the deployment of new projects.
• Manage the investigation and resolution/remediation processes for any client concerns or complaints or claims following appropriate escalation procedures as required.
• Identify and mitigate risk relating to poor performance and/or client expectations, with a proactive and constructive approach.

• Develop a strategic and durable partnership between SGS and assigned global clients, focusing on Director and VP level
• Identify and develop new revenue opportunities within client base, working closely with the SGS network and global Technical Competence Team
• Manage successful implementation and delivery of diverse and/or complex client-specific projects globally, ensuring contractual obligations and deliverables are met
• Develop long-term sustainable business partnerships between SGS and Key international clients
• Report to clients’ senior management teams regarding SGS' performance
• Responsible for the strategic growth and development of key international clients
• Develop and implement a client-specific Global Key Account Development Plan, matching key drivers and needs with SGS
• Act as primary liaison between SGS and client management team at Director or VP level
• Supervise deployment and enhancement of global co-operative agreements within the SGS network
• Liaise with global technical teams to ensure optimum execution structure and technical support is agreed and implemented
• Manage investigation and resolution of any client concerns, complaints, or claims by following escalation procedures
• Identify and mitigate risk relating to poor performance and/or client expectations

Administrative Assistant

• Perform and support the execution of administrative and operational routines for the area
• Execute and monitor the operationalization of courses and trainings sold (retail and corporate)
• Ensure accurate recording, updating, and monitoring of information in internal systems
• Assist with communication with clients and instructors to align information and deadlines
• Prepare and organize documents, spreadsheets, and reports to support management
• Manage course logistics (room reservations, distribution of materials, technical support for students and instructors, airline ticket purchase, hotel reservations)
• Contribute to the continuous improvement of the area's administrative processes

• Lead and drive the operational and commercial development of the Global Food Customized Audit sub-unit in line with the Food Business Assurance growth strategy.
• Lead the development of the Food sustainability portfolio in line with the Sustainability strategic plan in alignment with Supply Chain Services (SCS) business unit to ensure corporate and divisional objectives and growth targets are met.
• Demonstrate a strong digital mindset, interpreting how data and technology can enhance food business assurance performance and operational efficiency to drive commercial outcomes.
• Define strategy and roadmap for the growth of customized audits, voluntary certification schemes (non-accredited) in line with the overall Food Business Assurance strategic plan.
• Ensure sustainable revenue growth in line with budgeted targets with Food Customized Solutions.
• Implement an efficient and robust operational/technical model for the execution of international customised audit contracts to ensure technical consistency across the regions.
• Work closely with Head of International Sales & Global Key Account Management and their team to ensure KPIs for global contracts are met and that the execution plan for new customized audit contracts is clear, efficient and meets the expectations.
• Lead the technical team for Global Food Key Accounts throughout the execution process.
• Working closely with the Global Food Certification Team, managing the performance of global food technical resources (e.g., auditors, technical reviewers, technical managers).

Global Manager, Food & Sustainability Customized Solutions

• Lead and drive the operational and commercial development of the Global Food Customized Audit sub-unit in line with the Food Business Assurance growth strategy.
• Lead the development of the Food sustainability portfolio in line with the Sustainability strategic plan in alignment with Supply Chain Services (SCS) business unit to ensure corporate and divisional objectives and growth targets are met.
• Demonstrate a strong digital mindset, interpreting how data and technology can enhance food business assurance performance and operational efficiency to drive commercial outcomes.
• Define strategy and roadmap for the growth of customized audits, voluntary certification schemes (non-accredited) in line with the overall Food Business Assurance strategic plan.
• Ensure sustainable revenue growth in line with budgeted targets with Food Customized Solutions.
• Implement an efficient and robust operational/technical model for the execution of international customised audit contracts to ensure technical consistency across the regions.
• Work closely with Head of International Sales & Global Key Account Management and their team to ensure KPIs for global contracts are met and that the execution plan for new customized audit contracts is clear, efficient and meets the expectations.
• Lead the technical team for Global Food Key Accounts throughout the execution process, ensuring that all technical resources undertake the appropriate qualification, training and calibration process in line with the global 2nd party audit food guidelines and to meet individual program requirements.
• Working closely with the Global Food Certification Team, managing the performance of global food technical resources (e.g. auditors, technical reviewers, technical managers) providing the training, qualification and coaching means to contribute towards their continual improvement.
• Support the commercial teams with technical guidance in responding to new prospects.

QA Engineer

• Oversees the Quality System for the Environment, Health, & Safety conventional labs in the US
• Communicates the status of quality systems to executive management
• Manages, supports, and coordinates QA efforts across conventional lab sites
• Assures quality systems and testing processes comply with regulatory agencies and customer expectations
• Implements quality improvements to enhance lab compliance efforts and promote operational excellence
• Assists site locations in drafting responses to audit reports and involves staff in feedback from audits and inspections
• Acts as a regulatory resource for SGS customers
• Ensures laboratory staff are current with industry regulations and compliance news
• Leads projects designed to measure specific quality parameters and provide organized information to corporate officers
• Oversees the quality system to ensure that TNI standards, ISO17025, DOD standards are satisfied

Quality Assurance Director

• Build and manage a strong network within the environmental, consulting, remediation, and industrial markets.
• Proactively identify and pursue new business opportunities across Central & Upstate NY.
• Conduct discovery sessions to understand client needs and align SGS solutions with their technical and regulatory challenges.
• Develop compelling value propositions for analytical testing services—including water, soil, air, and specialty testing programs.
• Collaborate with Client Services and Lab Operations to ensure exceptional service delivery.
• Lead proposal development, negotiate pricing, and secure new contracts.
• Provide accurate sales forecasts, CRM updates, and market intelligence.
• Represent SGS at tradeshows, technical seminars, and regional industry events.
• Maintain strong customer advocacy and act as a trusted technical partner.
• Continuously enhance your expertise in environmental compliance, analytical methods, and SGS service offerings.

Senior Account Manager – Environmental Analytical Services

Compliance

• Conduct research and analyze data related to food safety and regulatory compliance
• Interface with multiple groups to provide necessary technical information
• Generate documentation on food safety topics for clients and internal departments
• Maintain up-to-date knowledge of food safety laws and assist clients in compliance
• Support the review of food labels and ensure compliance
• Track and analyze emerging regulations in food and nutrition sectors
• Prepare detailed technical reports and marketing literature
• Deliver technical training to internal staff and clients

Manager, Food Safety and Regulatory

Auditor

• Recomendar la certificación o la continuidad de esta de las empresas auditadas conforme al estandar ISO 42001:2023 (IA-Inteligencia Artificial)
• Revisar y validar el alcance de certificación del sistema de acuerdo a la norma ISO 42001:2023 (IA-Inteligencia Artificial)
• Cumplir las disposiciones de los procedimientos globales en materia de auditorías.
• Revisar los planes de acción de clientes con relación a la atención de NC´s.
• Elaborar planes de auditoría.
• Planear, ejecutar, reportar y dar seguimiento de auditorías de tercera parte, conforme a lo establecido en la norma ISO 42001:2023 (IA-Inteligencia Artificial)

Auditor, AI

• Beoordelen of een kwaliteitssysteem van een organisatie voldoet aan actuele normen, de meest gevraagd normen op food bij ons zijn: BRCGS, IFS en FSSC22000;
• Uitvoeren van audits inclusief vooronderzoeken en eventuele opvolgingsbezoeken;
• Mondeling toelichting geven over de bevindingen direct na het uitvoeren van de audit;
• Schrijven van rapportages van de uitgevoerde audits;
• Op de hoogte blijven van ontwikkelingen rond food-standaarden;
• Kennis en praktijkervaring uitwisselen met je collega’s Auditoren Food;

Global Circularity and Sustainability Certification Manager

Business Development Associate

Global Key Account Manager – Retail Solution

Global Key Account Manager – Retail Solution

Global Key Account Manager – Retail Solution

Global Key Account Manager – Retail Solution

Administrative Assistant

Global Manager, Food & Sustainability Customized Solutions

Global Manager, Food & Sustainability Customized Solutions

Quality Assurance Director

Senior Account Manager – Environmental Analytical Services

Manager, Food Safety and Regulatory

Auditor, AI

Auditor, Food