Global Key Account Manager
SGS
full-time
Posted on:
Location Type: Remote
Location: California • United States
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Salary
💰 $100,000 - $140,000 per year
About the role
- Responsible for driving revenue growth and strengthening strategic relationships within assigned global accounts
- Develops and executes global account strategies
- Coordinates cross-regional activities
- Ensures high levels of customer satisfaction and service delivery
- Serve as the primary client contacts
- Drive revenue growth by expanding relationships with key decision-makers
- Manage global agreements, contracts, and commercial relationships
- Monitor account performance against KPIs and financial targets
- Lead regular business reviews, performance reviews, business development meetings
- Ensure timely delivery of reports, invoices & communications
- Resolve service delivery issues and manage claims
- Track market trends, regulatory developments, and competitor activity
Requirements
- Bachelor’s degree or equivalent educational background in Analytical Sciences, Engineering and Business relevant education
- Minimum of 5 year experience in account management, customer services or other relevant experience for the position with successful track record
- Minimum of 3 year experience in the TIC industry for the relevant business unit
- Experience in international / multi-cultural environments
- Advanced English required, other language skills are a plus
- Strong account management, negotiation and relationship building skills
- Strong leadership skills with excellent communication and presentation skills
- Proficient in Microsoft suite (Word, Excel, Access, Power Point, and Outlook)
- Experience using Salesforce for pipeline management, forecasting, and client relationship tracking
- Self-driven, results oriented, and able to work independently in a fast paced environment
- Strong problem-solving and organizational skills.
Benefits
- Medical, dental and vision insurance
- Life insurance
- Employee assistance programs
- 401(k) with company match (immediate vesting upon enrollment)
- Online training courses
- Virtual and classroom development experiences
- Tuition reimbursement program
- Paid-time off
- Family leave
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
account managementcustomer servicenegotiationrelationship buildingproblem-solvingorganizational skillspipeline managementforecasting
Soft Skills
leadershipcommunicationpresentationself-drivenresults orientedindependent work