Global Head of Delivery and Operations
SGS
full-time
Posted on:
Location Type: Remote
Location: United Kingdom
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Job Level
About the role
- Leading and coordinating the operational delivery of all medical schemes including MDR and IVDR conformity assessment activities under SGS NB 1639.
- Ensures the effective performance of clinical, audits, technical, and product assessment functions, driving operational excellence, regulatory compliance, and strategic resource management.
- Oversees all technical teams, manages performance, and supports the development of processes, systems, and personnel to meet business and regulatory objectives.
- Drive continuous improvement of technical workflows, IT systems supporting assessment, and quality management processes to enhance efficiency and service quality.
- Monitor and respond to regulatory changes, industry trends, and accreditation requirements to ensure proactive adaptation of technical operations.
Requirements
- Minimum 10 years in the medical device or IVD industry, including experience in design, manufacturing, auditing, or technical documentation assessment.
- At least 5 years senior leadership in a Notified Body managing technical employees.
- Minimum 2 years in revenue-focused leadership roles, including full profit and loss (P&L) accountability, budget management, and financial reporting.
- Demonstrated success in P&L role.
- Demonstrated success in leading high-performing teams and driving operational efficiency, with a track record of delivering measurable, positive organizational impact.
- Fluency in English in addition to the local language.
Benefits
- SGS university and Campus for continuos learning options
- Flexible schedule and hybrid model
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
MDR conformity assessmentIVDR conformity assessmentclinical auditstechnical assessmentproduct assessmenttechnical documentation assessmentbudget managementfinancial reportingoperational efficiencyprocess development
Soft Skills
leadershipteam managementstrategic resource managementoperational excellencecontinuous improvementcommunicationadaptabilityperformance managementorganizational impactfluency in English