SFMOMA San Francisco Museum of Modern Art

Director of Membership

SFMOMA San Francisco Museum of Modern Art

full-time

Posted on:

Location Type: Hybrid

Location: San Francisco • California • United States

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Salary

💰 $135,000 - $155,000 per year

Job Level

Lead

About the role

  • Leads the strategy for member acquisition and renewal to ensure the continued growth of SFMOMA's community of 42,000+ households.
  • Manages the "top of the funnel" marketing efforts and data-driven engagement strategies to meet an annual revenue goal of $5 million+.
  • Oversees the execution of all direct response fundraising, gift membership campaigns, and acquisition efforts across all owned channels.
  • Collaborates closely with the Director of Visitor Experience to ensure that campaign promises are fulfilled through high-quality onsite engagement and service.

Requirements

  • Minimum of seven (7) years of experience in membership marketing, direct response fundraising, or sales-driven programs, with at least two years at a senior management level.
  • A proven track record of leading a sales-goal-driven team in a high-volume environment to achieve seven-figure revenue targets.
  • Excellent financial forecasting and tracking skills, including the ability to use data-driven insights to revamp program structures and pricing.
  • Superior oral and written communication skills with the confidence to act as a public spokesperson and advocate for the membership program.
  • Proficiency in CRM/ticketing software, specifically Tessitura or similar database systems.
  • Knowledge of museum operations, the arts industry, and modern/contemporary art preferred.
Benefits
  • PTO
  • Medical
  • Dental
  • Vision
  • Flexible Spending Accounts
  • Pet Insurance
  • Life and AD&D Coverage
  • Disability Insurance
  • Mental Health and Wellness Benefits
  • Discount Programs
  • Pre-Tax Commuter Benefits
  • 403(b) Retirement Savings Plan
  • SFMOMA Membership
  • and more
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
membership marketingdirect response fundraisingsales-driven programsfinancial forecastingdata-driven insights
Soft Skills
leadershipcommunicationpublic speakingteam management