SFMOMA San Francisco Museum of Modern Art

Director

• Leads the strategy for member acquisition and renewal to ensure the continued growth of SFMOMA's community of 42,000+ households.
• Manages the "top of the funnel" marketing efforts and data-driven engagement strategies to meet an annual revenue goal of $5 million+.
• Oversees the execution of all direct response fundraising, gift membership campaigns, and acquisition efforts across all owned channels.
• Collaborates closely with the Director of Visitor Experience to ensure that campaign promises are fulfilled through high-quality onsite engagement and service.

Director of Membership

Controller

• Oversee financial activities of the Museum including grants, general ledger, contributions, accounts payable, accounts receivable, payroll, month-end close processes, reconciliations of all balance sheet accounts and preparation of complex journal entries to accurately capture endowment investment activities.
• Support the CFO in engaging the board’s audit committee around relevant and timely issues and trends in financial operating models and delivery.
• Direct year-end financial close to ensure the timely preparation of financial statements in accordance with GAAP accounting standards.
• Develop processes to ensure that entries to the general ledger are booked correctly and are properly reflected on the financial statements.
• Assess current accounting operations with a process improvement mindset, offering recommendations to leverage technology, improve efficiency, and implement new processes where appropriate.
• Maintain internal control and safeguards for receipt of revenues, costs, and program budgets and actual expenditures.
• Manage temporarily and permanently restricted gifts and endowments, ensuring proper classification, tracking, and reporting in accordance with donor restrictions and applicable accounting standards.
• Ensure timely and accurate reconciliation between the general ledger and supporting systems, including the CRM and POS systems.
• Serve as a member of the Retirement Committee and ensure the museum’s retirement plans remain compliant with ERISA requirements. Manage, plan, and prepare ERISA financial statements and audit schedules; serve as a key point of contact for ERISA auditors.
• Manage the annual insurance renewal process, including data gathering, coverage analysis, and documentation. Serve as the primary liaison to the museum’s insurance broker.
• Leverage strengths of the accounting and payroll team members; help to clarify roles and responsibilities and develop and implement training programs in order to maximize and reach optimal individual and organizational goals.
• Create and promote a positive and supportive work environment.
• Serve as liaison and expert for accounting software. Coordinate issue resolution in conjunction with IT department and software vendor support. Conduct or coordinate training for new and upgraded accounting software.
• Comply and uphold all federal, state, and local laws by remaining knowledgeable about existing, new, and future legislation.
• Evaluate new accounting pronouncements and ensure accurate implementation of new accounting standards.
• Monitor and reconcile the endowment funds. Track unitizations and activities of all endowment funds.
• Serve as administrator for the museum’s corporate credit card program. Develop, implement, and enforce corporate card policies and procedures. Review and monitor card usage to ensure compliance with internal controls and organizational policies.
• Manage, schedule, and plan the annual external audit of the Museum’s financial statements and Workers’ Compensation. Review and/or prepare final year-end reports, lead sheets, balance sheet reconciliations and supporting schedules in preparation for audit. Serve as main contact for auditors throughout the interim and year-end audit process.
• Manage all audit and tax preparations and interface with external auditors for audit and tax compliance, including the Single Audit/A-133 for federal funds, Board of Equalization (sales and use tax) audits, IRS/Franchise Tax Board audits, EDD, and insurance audits, etc.
• Manage and prepare schedules for regular federal, state and county tax reporting requirements, including annual income tax forms 990, 990-T, 109, 199, RRF-1, annual 1099-misc reporting, annual property tax exemption filing, foreign tax withholding and LLC tax reporting.
• Manage and plan the annual Employee Retirement Income Security Act of 1974 (ERISA) audit and Form 5500 to protect the financial integrity of the employee benefit plan.
• Determine the museum’s need for bank and merchant accounts. Lead and manage relationships with banks, treasury service providers, and merchant service processors to ensure efficiency, security, and alignment with operational needs.
• Translate complex financial concepts to individuals at all levels, including finance and non-finance managers
• Recruit, mentor, train, and retain a diverse team.

Technical Project Manager

• Develop project framework for complex, multi-stakeholder, interdepartmental initiatives including support of strategic initiatives, organizational compliance objectives, and capital technology projects.
• Identify key opportunities and strategies for advancement of project management best practices within the department and align practices with project teams across the organization.
• Coordinate internal resources and third-party IT vendors for the timely delivery of projects and intermediate deliverables.
• Ensure projects are delivered on-time, within scope and within budget.
• Identify, assess, and mitigate project risks that may jeopardize project completion; escalate problems to management as needed.
• Assign tasks to business stakeholders and follow up to make sure tasks are completed on schedule.
• Facilitate collaborative development of project scopes and objectives, involving all relevant stakeholders and ensuring technical feasibility.
• Develop and maintain detailed project plans to track progress, report status to senior management as requested and escalate problems to management as needed.
• Develop and distribute internal and external communication using a variety of channels to deliver key messaging and project updates to executive and key stakeholders with varying levels of technical knowledge.
• Create and maintain relevant IT enterprise project documentation.
• Complete any additional tasks assigned by the C.T.O.

IT Project Manager

Marketing

• Support with Membership Marketing Projects Management
• Assist in coordinating and managing the Fall 2026 member acquisition campaign with SFMOMA's marketing agency, ensuring smooth communication between internal stakeholders and external partners.
• Route assets, feedback, and directions between SFMOMA and the agency, facilitating an efficient feedback cycle and ensuring the campaign aligns with SFMOMA's brand and objectives.
• Assist in launching a new design identity project for gift membership promotions for the holiday 2025 season.
• Conduct online research to enhance and update the Philanthropy department's benchmark of membership and annual giving offers from other institutions.
• Identify new and innovative ideas that could be implemented into SFMOMA's membership offerings to stay competitive and creative.
• Assist in organizing and digitizing physical samples of membership promotions, including past materials from SFMOMA and other institutions, to ensure they are easily accessible for future reference.
• Help source and classify images within SFMOMA's Digital Garden (image library) that have potential for use in membership marketing promotions.
• Assist in compiling reports related to ticket-to-membership conversions, gift membership sales, and other marketing tactics.

Membership Marketing Intern

General Counsel

• Work closely with the General Counsel and Assistant General Counsel in drafting legal memoranda and museum contracts.
• Conduct legal research, attend client meetings and other applicable hearings/court matters based on current museum needs.
• Complete an in-depth, legal research and writing project.
• Draft a full vendor agreement, or other standard museum contract, from beginning to end.
• Draft and amend museum contracts for a broad variety of museum departments.
• Gain experience communicating legal advice to in-house clients.
• Attend regular intern programs and presentations at the Museum to further understanding of museum careers and the context of the Museum’s legal work.

General Counsel Intern

Designer

• Conduct research on artists, designers, and objects on the exhibition checklist
• Research auxiliary images for publication, gallery texts and interpretative needs and generate associated captions
• Research and compile annotated bibliographies as needed for publication and interpretive texts
• Compile research folders, bibliographic materials, existing texts, and frame research
• Assist in writing in-gallery and online interpretive materials as appropriate
• Participate in occasional exhibition planning meetings

Fashion and Design Research Intern

Public Relations

• Aid the Public Relations (PR) team in researching relevant media contacts, tracking and analyzing press coverage, and preparing and reviewing select communications for distribution to our press lists.
• With guidance from the PR team, the Summer 2026 Public Relations intern’s primary project will focus on researching and making strategic updates to the museum’s database of journalists, editors, and media outlets who may have interest in covering SFMOMA’s Fall 2026 surcharged exhibition RM x SFMOMA and Spring 2027 surcharged exhibition (to be announced). The Summer 2026 Public Relations intern will also have the opportunity to contribute to select press releases and/or media alerts and will help manage the PR Team’s press highlights board (which displays key press clippings for SFMOMA’s staff).

Public Relations Intern

• The Design Studio Intern will work closely with the Senior Graphic Designer and other members of the Design Studio team on a wide range of projects.
• Projects may include brand system studies, museum signage initiatives, store product collaborations, social media efforts, website design, building and organizing a material library, and assisting on current and future exhibition materials.
• Through these projects the Design Studio Intern will get hands-on experience scheduling, producing, delivering, and installing graphics for exhibitions, as well graphic design support on museum-wide projects.
• The Design Studio Intern will be someone who loves a challenge, is an enthusiastic learner, has an eye for detail, and is both self-motivated and works well in a team.

Design Studio Intern

People Operations

• Work cross-functionally to support People Team initiatives focused on internal communications and general People (Human Resources) Operations, including culture-building and DEIA.
• Tasked with day-to-day project and administrative support duties for exposure to a range of general internal communications operations, including all staff email communications and staff events.
• Own an entire project: The 'Meet a Colleague' video series.
• Building out a project plan for video production.
• Liaising with People Team and cross-divisional staff to select video subjects.
• Filming footage of video subjects and b-roll throughout the museum.
• Editing and finalizing up to 5 videos, using Adobe Premiere Pro.
• Crafting a communications plan to launch the videos to all staff.

Internal Communications Intern

Social Media Manager

• Assist the team in engaging with our audiences by creating engaging static and video content for social media accounts (Instagram, Facebook, Twitter, TikTok, LinkedIn)
• Copywriting, and reporting on post insights and channel growth
• Learn the ins and outs of a Social Media department and the processes used to organize and strategize content
• Produce 25–40 finished pieces of content across Instagram, TikTok, and other channels
• Create a reusable annual calendar of museum-related events, art holidays, cultural observances, and internal milestones to support long-term planning
• Create a 50–100-clip b-roll library organized by gallery/floor and museum experience

Social Media Intern

Translator

• Conduct qualitative and quantitative research to determine audience response and impact of the museum’s Gallery Interpretation program.
• Evaluate and report on SFMOMA’s Gallery Interpretation program, including Interpretive Galleries, audio guides, in-gallery didactics, artist videos and ephemera displays.
• Develop tools for evaluation of visitor outcomes and Interpretive Impacts.
• Interview internal stakeholders regarding Interpretive Planning.
• Conduct visitor studies through observation.
• Conduct and transcribe visitor interviews.
• Tally and code visitor response cards.
• Quantify data of onsite engagement.
• Prepare reports on the above data.