SFMOMA San Francisco Museum of Modern Art

Designer

• Reporting to the Design Director, the Senior Exhibition Designer is a leading member of SFMOMA’s award-winning Design Studio department.
• Develops creative design strategies from concept to completion, applying a finely tuned spatial sense while demonstrating imaginative problem-solving skills and stylistic breadth.
• Shapes strategies and workflows to translate the institution’s vision into engaging exhibitions, installations, and capital projects.
• Collaborating with curators, conservators, and construction managers, oversees and advances design systems, methods, policies, and procedures throughout all project stages.
• Approach should be holistic, inspiring, and centered on human experience.
• Inspire and contribute to an inclusive workplace, supporting the growth of individuals.
• Build and foster a culture of safety, inclusivity, and equity.
• Support effective communication and workflows, model empathy and understanding.
• Ensure the museum’s strategic focus is consistently engaged in all programming and design efforts.

Senior Exhibition Designer

Program Manager

• Oversee and manage interconnected projects that drive forward strategic organizational initiatives, ensuring they contribute to the Museum’s mission of creating meaningful and impactful experiences for the fullest spectrum of audiences.
• Provide structure, coordination, and clear roadmaps to guide cross-departmental efforts.
• Lead collaboration with and provide strategic support for working groups (such as Inclusive Design, Environmental Sustainability). Facilitate communication of milestones, updates, and progress across all levels of staff to foster transparency and engagement.
• Serve as primary liaison between working groups ensuring seamless alignment on initiatives. Foster a culture of collaboration by facilitating information-sharing, decision-making processes, and resource alignment across the Museum.
• Partner with the Chief Operating Officer and Chief Financial Officer to fully integrate the Strategic Plan into the Museum’s operational and financial framework. Track implementation progress, surface potential challenges, and help develop solutions to ensure successful execution across all teams.
• Establish tracking mechanisms and reporting structures to monitor the execution of the Strategic Plan, ensuring key actions are documented, measured, and regularly communicated to stakeholders, including staff, leadership, and the Board of Trustees.
• Build strong relationships across the Museum to understand evolving priorities, challenges, and opportunities. Serve as a trusted resource for teams by identifying ways to support their initiatives while maintaining strategic alignment with institutional objectives.
• Recommend and implement improvements to institutional policies, governance structures, and operational practices to enhance organizational effectiveness. Lead and manage cross-functional working groups to foster a more supportive, engaged, and mission-driven culture.
• Recommend enhancements to institutional policies, structures, and practices to foster a more supportive and engaged organizational culture. Lead and manage cross-functional working groups that progress the Museum’s mission and vision.

Program Manager – Strategic Initiatives

IT Support

• Provide first-line user support for the DAMS and CMS, triaging requests, resolving routine issues, and escalating complex requests to system managers and vendors.
• Maintain clear, up-to-date user documentation and training materials; conduct monthly and ad hoc training sessions for staff.
• Compile and disseminate reports and statistics from the DAMS and CMS, supporting departmental and museum-wide needs.
• Coordinate and contribute to data entry and content standards across both systems to ensure consistency and accuracy.
• Collaborate with the CMS and DAMS managers to improve workflows, support ingestion projects, and document system changes.
• Contribute to bulk data operations, metadata cleanup, and cross-system integration projects.
• Track and report on common user needs, informing system design priorities and institutional planning.
• Support project-based initiatives, including data migrations, systems upgrades, asset ingest pipelines, and major metadata audits.
• Foster cross-departmental collaboration by ensuring content and workflows in both systems align with institutional needs.
• Manage support workflows, including triage, documentation development, and training, in close collaboration with system managers; manage projects such as metadata audits, bulk data imports, or improvements to cross-system workflows; act as primary liaison for user-system needs.

Metadata and Systems Support Specialist

Social Media Manager

• Support the development and execution of the social media strategy.
• Generate and execute ideas for digital story telling.
• Write, edit, and produce content for social media platforms.
• Understand social media and keep up to date with emerging trends.
• Monitor tone of voice and have a keen understanding of audience.
• Develop and oversee the social content calendar. Report out to museum-wide content groups.
• Capture quick video and edit on the fly for social platforms.
• Support social media channels in real time when needed, including community management.
• Maintain SFMOMA's highly visible presence across multiple social media platforms and create cutting edge content.
• Work closely with web content, editorial, communications, marketing, membership, education and other content producers to develop production calendars, implement campaigns, and coordinate distribution.
• Define metrics to evaluate the success of digital engagement initiatives and dissemination plan for monthly, quarterly, and yearly reports.

Associate Content Producer, Social Media

• Under the supervision of the Associate Director of Social Media and Content Marketing, the Social Media Program Manager is responsible for overseeing the day-to-day strategy, development, execution, and analysis of social media content on Instagram, Facebook, X, TikTok, Threads, and LinkedIn.
• This role is pivotal in amplifying the SFMOMA brand by driving the creation of creative, engaging, and timely social media content that fosters meaningful connections with our audiences. It requires the ability to analyze audience needs and apply strategies that expand reach and deepen engagement. The Social Media Program Manager will work closely with the Associate Content Producer, Social Media, to bring SFMOMA’s mission, exhibitions, and programs to life, aligning with marketing objectives.
• The position will also play a key role in influencer and partnership strategy—supporting event planning and execution for influencer activations, conducting research to identify and cultivate relationships with relevant creators, and liaising with cultural partners or collaborators to extend SFMOMA’s reach. While this role does not focus on commissioning paid influencer content, it will broker and nurture opportunities for collaborations, events, and organic partnerships.
• Maintain and manage the social content calendar and channel strategy, ensuring alignment with institutional priorities and meeting deadlines. Report to museum-wide content groups on a weekly basis.
• Oversee the day-to-day production and execution of social media content across Instagram, Facebook, X, TikTok, Threads, and LinkedIn.
• Develop social media campaigns for exhibitions, events, and programs to drive engagement, visitation, and earned revenue. Present social strategies at cross-function meetings.
• Edit all social media content, ensuring proper grammar, adherence to best practices for each channel, and overall alignment with SFMOMA tone, brand, visual identity.
• Collaborate with cross-departmental teams to gather content, obtain clearances, and coordinate proper reviews and approvals.
• Manage influencer strategy by establishing and maintaining relationships with social media influencers to develop a strong network that expands SFMOMA’s visibility and community engagement.
• Plan and coordinate influencer activations and events, from outreach and logistics to on-site support.
• Liaise with external partners and collaborators to coordinate co-promotional opportunities.
• Monitor and respond to community engagement in line with institutional guidelines. Demonstrate a deep understanding of target audiences and effective tactics to grow audiences and increase engagement.
• Track, analyze, and report on content performance metrics to inform ongoing optimization. Provide monthly, quarterly, yearly, and campaign-level social media reports. Stay current on social media trends, platform updates, and best practices to inform content execution.