SFMOMA San Francisco Museum of Modern Art

Manager

• Oversee the museum’s travel programs, including those of Curators’ Circle and Director’s Circle, as well as the Contemporaries art experience group, and other travel, including but not limited to:
• - One international 5–10-day trip for Director’s Circle members annually
• - One domestic 3–4-day trip for Director's Circle members annually
• - One to two domestic 2–4-day Curators’ Circle trips annually
• - One domestic 2–4-day trip for Contemporaries members annually
• - Additional travel as needed
• Support the advancement of actionable diversity, equity, and inclusion in Annual Giving, Philanthropy, and in the museum.
• Lead and oversee the conceptualization of each trip, including destination proposals, coordinating trip dates with stakeholders, and determining curatorial leadership.
• Oversee the planning of each trip, with input from multiple stakeholders, creating and making ongoing updates to itineraries, managing detailed budgets, timelines, and staff and volunteers.
• Conduct extensive research into destinations in advance of trip, vetting suggested visits through museum contacts as well as by independent research.
• Manage all aspects of tailoring each program’s itinerary to its constituents, arranging for special-access visits to museums, galleries, private collections, artist studios, cultural visits, etc., as well as making optimal hotel and restaurant reservations, planning for ground transportation, and other visits as applicable to fulfill itinerary.
• Work cross-departmentally with Curatorial, the Director’s Office, and other Philanthropy colleagues to develop strategic programs and relationships, as well as manage volunteer leadership for trips. Must successfully juggle multiple, sometimes conflicting priorities, to execute the best possible trip for donors.
• Work closely with volunteer committees, including trustees and donors, in planning and implementing donor travel. Attend committee meetings as needed to discuss travel opportunities and future trips.
• Responsible for curating and determining art visits and cultural programming for annual Director’s Circle trip. Research, interview, and engage curatorial consultant(s) when applicable.
• Manage third-party tour operator(s) in planning international trips, when applicable. Liaise between SFMOMA teams (Curatorial, Director’s Office, Philanthropy colleagues, and volunteer leaders) and the tour operator to arrange itinerary.
• Negotiate and manage vendor contracts to secure high-quality services with minimal risk. Collaborate with SFMOMA Legal team on hotel contracts and other contracts when applicable.
• Execute trips onsite, acting as logistics manager and ambassador of SFMOMA. On trips, represent SFMOMA to artists, gallerists, museum staff, private collectors, and other art world representatives, ensuring a smooth experience for both donors and contacts at each destination. Form relationships with donors and local contacts, serving as a front-line representative for SFMOMA. Manage staff team while onsite.
• Manage traveler reservations and requests. Maintain accurate records of interest and attendee lists for trips. Act as the primary point of contact for SFMOMA travelers and staff.
• Cultivate and steward donor relationships through travel experiences, fostering deeper engagement and sustained philanthropic support for SFMOMA.
• Serve as primary point of contact and maintain relationships with contacts at international and domestic art fairs, arranging VIP passes for donors upon request, and managing a comprehensive art fair schedule.
• Oversee budgeting for a financially viable travel program. Monitor annual revenue and expenses and track against goals. Work with finance in maintaining accurate reports on income and expenses.
• Evaluate program impact by tracking donor satisfaction, engagement, and fundraising outcomes.
• Develop and maintain a long-term schedule and strategy for the travel program.
• Track art fairs, biennials, and other major events that may influence museum programming dates on a calendar shared with Philanthropy staff.
• Conduct research on travel programs at peer organizations to inform SFMOMA travel program offerings.
• Other duties as assigned.

Travel Manager

Editor

• Ensure timely completion of projects and high standards for content, editing, design, and print-production quality across the range of materials the Publications Department produces.
• Work closely with museum curators to conceptualize book projects. Project manage the production of books and other publications as assigned.
• Establish understanding of key Publications projects, roles, and procedures and contribute to ongoing projects and the planning of future projects.
• Contribute to an increased number, scale, and variety of projects, taking the lead as project manager for select projects.
• Work independently and problem-solve proactively on multiple simultaneous ongoing projects as well as those in development; take the lead in refining departmental and cross-departmental workflows.
• Provide mentorship to other Publications staff members.

Senior Editor, Publications

Director

• Act as a front line for donors, taking phone calls from members and prospects, as well as drafting and processing correspondence and other written materials.
• Manage regular cycle of renewals and solicitations for DC donors, including the Annual Pledge Mailing. Create timelines, recognition lists, contribution forms, benefits information, and other enclosures, and guides and coordinates with Philanthropy colleagues working on parallel appeals as appropriate.
• Coordinate Director’s Circle committee meetings including scheduling meetings; communicating with the committee; tracking RSVPs; arranging meeting rooms, IT, and catering; building agendas and PowerPoint presentations; printing handouts and name plates; taking minutes; and disseminating recaps to committee members.
• Provide logistical and administrative support for DC stewardship and prospecting events such as exhibition previews, receptions, tours, private collection visits, and the annual Director’s Dinner, including invitation list management, mailings, tracking RSVPs, event logistics, staffing, and other support as needed.
• Support the production of the quarterly DC email newsletter including gathering content, images, routing for approval, and deploying via email provider.
• Maintain DC and associated events calendars, keeping electronic calendars (internal and external) up to date.
• Provide clerical and administrative support to members of the Individual Giving team as needed, including tracking, organizing, and submitting expense reimbursements.
• Assist in the creation of an annual stewardship email which deploys to all CC and DC members, collaborating with Design, Marketing and Communications, and gathering data from Education and Community Engagement departments.
• Perform other duties as assigned.
• Manage timely and accurate gift processing, tracking, and acknowledgement.
• Generate regular reports to track income, membership, and other key performance indicators, and leverage Tessitura analytics for program insights.
• Manage the input and upkeep of donor plans and constituent records for DC in Tessitura.
• Maintain donor and prospect records including database records in Tessitura, paper files, and electronic files.
• Maintain strict confidentiality regarding all aspects of the programs, such as donor and constituent information, department operations, and financials. Understand that they represent the museum and are expected to conduct themselves with discretion.
• Demonstrate a commitment to advancing SFMOMA’s diversity, equity, inclusion, and access efforts, working towards making the museum a welcoming place for everyone, both internally and externally.
• Work internally with CRM Enterprise Services, Editorial, Marketing, Design, Visitor Experience, and Curatorial departments, as well as externally with trustees, volunteers, interns, and external vendors, exercising discretion on highly confidential and sensitive information.
• Support the mission of SFMOMA and provides a commitment to fostering creativity and embracing new ways of seeing the world.

Travel Manager

Senior Editor, Publications

Individual Giving Associate, Director's Circle