Seven Senders

Account Manager

• Managing key e-commerce accounts with a strategic, sales-driven approach.
• Fostering accountability for client relationships, including profit and loss aspects.
• Ensuring SLA adherence, monitoring KPI variances, and evaluating customer satisfaction, with accurate internal reporting.
• Identifying and leading cross-selling and upselling opportunities from proposal to contract signing.
• Developing sustainable, trust-based client relationships to achieve high customer satisfaction.

Senior Key Account Manager

Robotics

• Partner with teams across departments to turn AI use cases with measurable impact into working solutions from scoping to production
• Translate process knowledge from operational colleagues into clear, executable requirements
• Build automation hands-on using LLMs, no-code/low-code platforms (Claude, Make.com, or similar), scripts, and APIs
• Measure what you ship: track time saved, error rates, and volume handled to verify solutions actually deliver
• Document every engagement thoroughly so that solutions can be maintained, understood, and iterated independently

Senior Key Account Manager

Working Student, AI & Process Automation