SERVISTIO

ServiceNow

• You accompany and shape ServiceNow projects from consulting and concept through implementation to go-live.
• You analyze and design business requirements in the ITSM, HR, and/or Customer Service (CS) domains and implement them.
• You conduct business analyses to derive optimization measures for digital workflows.
• Configuring and customizing ServiceNow modules is part of your responsibilities.
• You support the onboarding and mentoring of our junior consultants.
• Managing (sub-)projects, stakeholder management and reporting are among your responsibilities.
• You take ownership of and independently help develop our ServiceNow service portfolio and continuously advance it.

IT Project Manager, Business Analyst - ServiceNow

• As a ServiceNow specialist, you design architecture concepts for product and project solutions
• You support and shape ServiceNow projects from consulting and design to implementation and go-live
• You analyze and design business requirements in the ITSM, HR, and/or CS domains and implement them
• You conduct business analyses to derive optimization measures for digital workflows
• Configuring and customizing ServiceNow modules is part of your responsibilities
• You support onboarding/mentoring of our junior consultants
• Managing (sub-)projects, stakeholder management, and reporting are part of your duties
• You take ownership of and continuously develop our ServiceNow service portfolio independently and proactively

IT Project Manager, Business Analyst - ServiceNow

Architect ServiceNow – M/W/D