Architect ServiceNow – M/W/D
SERVISTIO
full-time
Posted on:
Location Type: Hybrid
Location: Munich • Germany
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Tech Stack
About the role
- As a ServiceNow specialist, you design architecture concepts for product and project solutions
- You support and shape ServiceNow projects from consulting and design to implementation and go-live
- You analyze and design business requirements in the ITSM, HR, and/or CS domains and implement them
- You conduct business analyses to derive optimization measures for digital workflows
- Configuring and customizing ServiceNow modules is part of your responsibilities
- You support onboarding/mentoring of our junior consultants
- Managing (sub-)projects, stakeholder management, and reporting are part of your duties
- You take ownership of and continuously develop our ServiceNow service portfolio independently and proactively
Requirements
- Professional experience in IT architecture, software development, technology consulting, and/or systems integration
- Knowledge of common connectors/APIs for interface integration
- Experience with JavaScript and knowledge of web technologies and databases
- Domain experience, preferably in IT service management, HR, and/or customer service
- Analytical and conceptual skills, and enjoyment in acting as the interface between IT and the business
- Experience with ServiceNow is ideal
- University degree
- Fluent German and English skills
- Willingness to travel within the DACH region for consulting projects is not a deal-breaker for you
Benefits
- Attractive, performance-based compensation
- A family-friendly company with flexible working hours: remote, at client sites, or in the office
- Excellent working atmosphere with flat hierarchies and short decision-making processes
- Individual development and training opportunities — because our employees’ know-how moves us forward
- Exciting projects in an innovative and international environment with cutting-edge technologies
- Teamplay is important to us
- 30 days of vacation
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
ServiceNowJavaScriptIT architecturesoftware developmenttechnology consultingsystems integrationinterface integrationweb technologiesdatabasesbusiness analysis
Soft Skills
analytical skillsconceptual skillsstakeholder managementmentoringownershipproactive developmentcommunicationinterface between IT and business
Certifications
university degree